Forum Discussion
Carmine89
Nov 03, 2025Copper Contributor
Outlook broke after Office 365 update to 16.0.19328.20158 – cannot open emails Windows Server 2016
Hello everyone, posting to report that after the latest automatic update to Microsoft Office 365 version 16.0.19328.20158, we are experiencing a critical issue on multiple company machines running W...
rinkep
Nov 04, 2025Copper Contributor
We had the same problem. The only solution was a downgrade to an older version of office 365 and disable the automatic update:
cd %ProgramFiles%\Common Files\Microsoft Shared\ClickToRun\
OfficeC2RClient.exe /update user updatetoversion=16.0.19231.20216
Note: The official support for Windows Server 2016 in combination with the Microsoft 365 Apps has ended last month.