Forum Discussion
Outlook - Windows Security Pop Up Never Goes Away
I'm running into a head scratcher type of situation. I have a user who has reported that they are getting a Windows Security pop up from outlook that keeps showing up even after clicking Cancel or signing out/in to Outlook.
The user didn't put in their credentials.
Below are some things I've checked from a security standpoint:
- Checked the URL in the image using an analysis tool. Nothing malicious came back.
- Checked the URL "http://cdn.goalline.ca" it redirects to "https://stacksports.goalline.ca/". Nothing malicious there as well.
- Checked the domain cdn.goalline.ca and nothing malicious. Appears to be registered 20yrs ago and lines up with the stacksports site stating that it was founded in 2002.
- Checked enterprise AV, MS Defender and nothing malicious comes back.
Can anyone help in why this keeps popping up for the user? Also, how do we stop this from re-occurring?
due to the URI showing 'subscribe_ical' , I`d assume your user has tried to add a calendar event and rather than importing the ICS file only, has added it as internet calendar.
You could check the users Outlook profile by opening the account details on Outlooks´ backstage page.
I think it will show up here and the password prompt should be gone, once the entry has been removed:
due to the URI showing 'subscribe_ical' , I`d assume your user has tried to add a calendar event and rather than importing the ICS file only, has added it as internet calendar.
You could check the users Outlook profile by opening the account details on Outlooks´ backstage page.
I think it will show up here and the password prompt should be gone, once the entry has been removed:- Thanks! This is exactly what was causing the issue. I removed the entry from the user and it appears to have fixed the issue.
Micca0815 facing similar issue, but I do not have any calender events in my outlook...
Mrudula021217 I had a similar issue that has been a problem for a while. I found yesterday that if you start the microsoft teams desktop app and update the password through there, it will solve the recurring windows security sign-in issue.
This has solved the issue for me for various computers now.
