Forum Discussion
"New Outlook" on Windows - Unable to add Additional Mailbox folders to the Favourites section
Hi,
As per subject, I have changed over to the New Outlook on Windows and used to be able to pin folders from additional mailboxes (Shared mailboxes) to the Favourites section. This enabled me to view inboxes of multiple mailboxes without needing to constantly scroll down and check.
The new version no longer gives that option and nests all additional mailboxes under 'Shared with me'.
It used to be available on the menu option when right clicking on a mailbox folder:
I am having the same problem. I need this fixed or I'll have to go back to the old verison.
YULitle I am having the same problem. My specific issue is that users can't access contacts folders shared with them. So, the CEO's assistant can't manage his contacts from new Outlook. They have to use Outlook classic. So, while she would like to use features only found in new or online outlook she is stuck with classic. When will I be able to tell the CEO that Microsoft has updated their "New" app to be fully featured?
