Forum Discussion
Mail & Calendar Apps Will Be Replaced with New Outlook for Windows December 2024
Original Publish Date: June 2023 | MC650424 Revised Date: August 30, 2023, based on Microsoft's Updated Message See text in red font.
Microsoft's revised announcement states that the Mail and Calendar Apps will no longer be supported at the end of 2024 and will become the New Outlook for Windows. In the meantime, users are encouraged to try the New Outlook for Windows while they can switch back and forth between the Mail App and New Outlook versions.
At the beginning of 2024, all Windows 11 devices will include the Free version of New Outlook for Windows as the default mailbox application.
Supported Accounts: The new Outlook for Windows can currently support Microsoft 365 consumer accounts such as Outlook.com, Hotmail.com, and Live.com, as well as Microsoft 365 work or school accounts and Gmail. In the near future, we plan to add support for Yahoo!, iCloud, and other email providers through IMAP and POP. Stay tuned.
For those who want to learn more about the exciting features of the New Outlook, head over to New Outlook for Windows - YouTube for a series of how-to videos. And don't miss out on the advantages of being an early adopter - check out this must-see video to encourage a smooth transition.
Share how you use the classic feature to give Microsoft constructive feedback on missing features. To do so, select the Help option in the ribbon while in New Outlook.
Microsoft Message Center Details In Part
We will replace the Mail and Calendar apps in Windows with the new Outlook for Windows by the end of 2024.
After this change is implemented:
- Users can no longer use or download the Mail and Calendar apps.
- Users with a Microsoft 365 or Office 365 subscription with access to the Microsoft 365 desktop apps can use the new Outlook for Windows.
- Users can use the new Outlook for Windows with any personal email account (Outlook.com, Gmail, etc.), even without a subscription.
- If you would like to prevent users from adding their corporate email accounts to the new Outlook, you can follow the instructions in this document to disable the application for a single user, group of users, or the whole tenant:
- In mid-September 2023, we will begin auto-migrating Mail & Calendar app users to the new Outlook for Windows with an option to go back if they choose. Users can return to the current Mail & Calendar apps by clicking the toggle in the new Outlook for Windows. We also want to reiterate that these changes will not affect your organization’s use of classic Outlook for Windows.
What you need to do to prepare:
There is nothing you do to prepare now, but we recommend you:
- Let your Microsoft Windows users know about the change to the Mail and Calendar apps
- Start trying and testing the new Outlook for Windows
- Read this support article - Getting started with the new Outlook for Windows
- Read this article communicating the change - https://support.microsoft.com/en-us/office/outlook-for-windows-the-future-of-mail-calendar-and-people-on-windows-11-715fc27c-e0f4-4652-9174-47faa751b199
- Read this article: Windows Mail, Calendar and People are becoming Outlook - Microsoft Support
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My Dedicated New Outlook Video Series:
https://youtu.be/d7bEb20pCZU | https://youtu.be/ehUp2usOVqo |
#traccreations4e
160 Replies
- Making classic Windows Calendar inaccessible after Dec 2024 deserves "Apple Mac salesman of the decade" award. There's still time to revert this decision, i hope you do the right thing.
- That's a real bummer. For the regular home user, the native Mail & Calendar app is still better than this "New Outlook" in plenty of ways. I'm OK with replacing the "regular Outlook" with this "New Outlook" though, but not the native Mail & Calendar app. No idea why Microsoft is forcing this thing down our throats; they're being awkwardly pushy, to the point it makes me unconfortable. It feels like some shady weirdo in the public transit, slowly reaching to my pocket while looking me dead in the eyes, grinning, trying to switch my wallet with another one he _thinks_ is "cooler" (but it isn't), without my consent.
The "New Outlook" and "Mail & Calendar" ratings and comments in Microsoft Store speak for themselves. Microsoft does not listen to its customers.
By end of 2024 I'll most probably switch back to Thunderbird, which I have ditched a long time ago in favor of the Mail & Calendar app. I have been forced to try the new Outlook as it now opens on my Surface when I try to open the Mail app. It is MUCH less functional than Mail on a Surface. It does not respond to the touch screen for many functions that worked in Mail, such as deleting messages with a swipe, enlarging messages by touch, and many other conveniences. I use Outlook at work on my office PC, and that is fine, but now I am forced on my home tablet to have the same email setup as I have at work, rather than having my personal email primary at home. These are serious negatives to me. Outlook also takes much longer to open, refuses to open documents automatically (forcing me to download them instead), and locks up/crashes. PLEASE enable the new Outlook to work on touch screens before you force tablet users to be stuck with it!!
I am an independent advisor answering and responding to questions about New Outlook.
Try the following:
- Yes, many features are missing in New Outlook. I have a YouTube playlist dedicated to New Outlook enhanced, new, and workarounds for missing features.
- I have a Surface, and the touch screen works for me. Ensure your tablet has the latest system updates.
- For now, you have the ability to revert to the classic version until the end of 2024. You can click on Help | Go to Classic Outlook. You will get a Feedback survey. You can share your thoughts with Microsoft.
Teresa_Cyrus
Similar to other statements, what I am experiencing with new Outlook is neither my calendar, nor my Tasks, are converting over from 365. I have several items in both pertaining to personal, legal and medical appointments, as well as follow ups. It is critical these items convert over with reminders. This is the main reason I use Outlook, not to mention, 365. Without, I have no reason to subscribe to 365. Yes, I have tried multiple times, read multiple documents, viewed multiple videos, all to no avail. I have also submitted feedback to Microsoft upon each conversion back to classic Outlook with 365. Any suggestions would be greatly appreciated.I am sorry to hear you are having trouble.
All calendar and task items should seamlessly sync with New Outlook. Please allow time to convert. People have said, it took 24 hours.
Try the following:
- Return to Classic Outlook for Windows
- Ensure you have the latest updates
- Restart Computer
- Launch New Outlook again
Teresa_Cyrus Does the new outlook support only viewing Calendars?
I currently use O365 Outlook for my work email but prefer to use a dedicated calendar app in addition to this to avoid the distraction of email when I am planning my calendar.Is this possible in the new Outlook upgrade that is replacing the separate apps?
- The most important feature missing from New Outlook (for me) is the ability to save emails locally. This is a requirement for many regulated businesses. Outlook in Microsoft 365 (was Office 365...) saves emails in local pst files.
Also, I don't believe "we plan to add support for ..... and other email providers through IMAP and POP" since Microsoft have withdrawn all support for POP - our POP mailboxes are no longer accessible to "old" Outlook.Hi tjrw1
In September 2023, Microsoft shared this image, identifying which features are in progress or planned. PST and offline support are in progress or planned.
#traccreations4e 10/26/2023
- Thanks.
Is there any indication of time-scale?
We have one mail box that is 94% full (we keep getting reminders...) but the emails are all required to be kept.
There used to be an option in early New Outlook to Save emails but this seems to have disappeared. Emails were saved into the local Downloads folder as eml files which then loaded into Outlook 365.
- I hope the decision to block online accounts is reverted.
I pay money for Microsoft 365 personal, my employer pays money for Microsoft 365 Enterprise and they sort of work with the new Outlook. However, I also have a online account for non-profit. It works on the old Outlook just fine (also including additional mail boxes), but no access in the new Outlook.
So, usability is going down (a lot).
The weird thing is: only on Windows; on my Android phone, I can use the Outlook app just fine. Where are the instructions for preventing the roll out and sticking with the Mail and Calendar app? I'm not interested in the new outlook as its just a webview2 wrapper around outlook.com If I wanted that I would go to outlook.com in a browser, but I don't do that because its not a good mail or calendar experience.
The current Mail and Calendar app is extremely basic and just does mail and calendar. It doesn't do outlook plugins. It doesn't have links to office features I am not using. It doesn't log into my non-Microsoft accounts to store my data with Microsoft. It works offline. Its UI is not a cluttered disaster. These are all positives that are missing from the new outlook.com web wrapper app.
I would prefer to stick with the Mail and Calendar app even if it is "unsupported", so how do I do that?
- welcome to the new world, named "Windows as a service", or "Cloud computing" or whatever you wanna name it.
Bygone are the times when you owned a software that's installed on your device, because you payed for it.
Today you are just a user. And they take it away whenever they like. Hi edevcn,
You can disable the New Outlook from the Help tab or Toggle button, as shown in the image below. However, by the end of 2024, New Outlook will replace the Mail and Calendar App.
- I already reverted to the Mail and Calendar app on every computer I use, but I'm asking how to avoid having to use the new outlook after 2024. I want to continue using the Mail and Calendar app for the foreseeable future.
Teresa_Cyrus There is absolutely no reason at all to change the MAIL & CALENDAR app. It was perfect the way it was. And to make it like Outlook, an application most of us use for work, how stupid. The last thing I want when I manage my personal mail is to be reminded of work.
