Forum Discussion
Mail & Calendar Apps Will Be Replaced with New Outlook for Windows December 2024
Original Publish Date: June 2023 | MC650424 Revised Date: August 30, 2023, based on Microsoft's Updated Message See text in red font.
Microsoft's revised announcement states that the Mail and Calendar Apps will no longer be supported at the end of 2024 and will become the New Outlook for Windows. In the meantime, users are encouraged to try the New Outlook for Windows while they can switch back and forth between the Mail App and New Outlook versions.
At the beginning of 2024, all Windows 11 devices will include the Free version of New Outlook for Windows as the default mailbox application.
Supported Accounts: The new Outlook for Windows can currently support Microsoft 365 consumer accounts such as Outlook.com, Hotmail.com, and Live.com, as well as Microsoft 365 work or school accounts and Gmail. In the near future, we plan to add support for Yahoo!, iCloud, and other email providers through IMAP and POP. Stay tuned.
For those who want to learn more about the exciting features of the New Outlook, head over to New Outlook for Windows - YouTube for a series of how-to videos. And don't miss out on the advantages of being an early adopter - check out this must-see video to encourage a smooth transition.
Share how you use the classic feature to give Microsoft constructive feedback on missing features. To do so, select the Help option in the ribbon while in New Outlook.
Microsoft Message Center Details In Part
We will replace the Mail and Calendar apps in Windows with the new Outlook for Windows by the end of 2024.
After this change is implemented:
- Users can no longer use or download the Mail and Calendar apps.
- Users with a Microsoft 365 or Office 365 subscription with access to the Microsoft 365 desktop apps can use the new Outlook for Windows.
- Users can use the new Outlook for Windows with any personal email account (Outlook.com, Gmail, etc.), even without a subscription.
- If you would like to prevent users from adding their corporate email accounts to the new Outlook, you can follow the instructions in this document to disable the application for a single user, group of users, or the whole tenant:
- In mid-September 2023, we will begin auto-migrating Mail & Calendar app users to the new Outlook for Windows with an option to go back if they choose. Users can return to the current Mail & Calendar apps by clicking the toggle in the new Outlook for Windows. We also want to reiterate that these changes will not affect your organization’s use of classic Outlook for Windows.
What you need to do to prepare:
There is nothing you do to prepare now, but we recommend you:
- Let your Microsoft Windows users know about the change to the Mail and Calendar apps
- Start trying and testing the new Outlook for Windows
- Read this support article - Getting started with the new Outlook for Windows
- Read this article communicating the change - https://support.microsoft.com/en-us/office/outlook-for-windows-the-future-of-mail-calendar-and-people-on-windows-11-715fc27c-e0f4-4652-9174-47faa751b199
- Read this article: Windows Mail, Calendar and People are becoming Outlook - Microsoft Support
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My Dedicated New Outlook Video Series:
https://youtu.be/d7bEb20pCZU | https://youtu.be/ehUp2usOVqo |
#traccreations4e
160 Replies
I'm extremely disappointed in the colors.
- Category Colors: They used to be bright and noticeable, now they are muted. I use the bright yellow for emails I need to respond to "today" but it shows up in my inbox as a pastel yellow. I changed it to a dark blue and it shows up as a pastel blue. What is the point of using categories if you cannot glance at your inbox and actually see them?
- Overall Appearance: My choices are the standard blue or everything in black? One extreme or another? I used the gray and loved it.Needless to say, I'm going into the busy year end and will have to figure out how to revert back to the old version as this new version is going to make things harder.
Thank you for sharing.
When you revert to the classic version, I encourage you to give Microsoft feedback.
You can check this theme in Windows, after installing , in Outllook you will set as the default system settings:
https://apps.microsoft.com/detail/9NJW9J87LCVP?hl=en-us&gl=US
Teresa_Cyrus previously there was the ability to surface the calendar on the lock screen via Personalisation>Lock Screen>Lock Screen Status "choose an app to show detailed status on the lock screen". This does not seem to work anymore.
This was a really useful feature to see a glimpse of the next upcoming meeting when your screen was locked when going away and coming back to the desk..My settings are the same as yours. I used Windows Key + L to lock my screen, and at the bottom center of the screen, my next meeting appeared on the screen.
However, I did notice two things:
- The next meeting details do not show when you start your computer. I have reported it to Microsoft. Once you sign in, the details are displayed on the lock screen.
- On the Personalized settings page (as shown in your image), the selected settings do not show how they will appear on the screen.
Windows 11 / Latest update
- Hi Teresa_Cyrus, Thanks for the feedback.
I uninstalled the Windows Mail client as It was now redundant, leaving Outlook installed, and have noticed that the calendar integration is not supported by Outlook. The setting now only allows me to show the weather.
It would be useful if outlook, as well as other apps, were able to integrate with the lock screen in the same manner Windows Mail did.
Hi Teresa_Cyrus ,
Do you know if managerial decision makers in the New Outlook development team monitor this thread?
If not, do you know how we, as a community, can encourage them to do that?
Thanks much,
JayFMSTechCommOne of the greatest features of Outlook Desktop from Office365 is that you can open an email, update the subject line, close the email with the "X", and click save.
We've all gotten emails from people who reply to old threads to send you a new email where the subject has nothing to do with the content of the new email. We've also gotten emails from people who type a subject of "Question" or "Update", with no context.For compliance searches and email organizing, being able to edit Subject Lines is vital. I don't know if the New Outlook for Windows allows this because I'm afraid to install it but, if it's not able, it's a deal killer.
- I'm inclined to agree with this Steven. As a Legal IT Trainer, I always include this very thing in training for the same reason you mention above. Its useful to change the subject line for displaying the email in the Inbox but also saves time when filing the email to a DMS. I am on the new desktop but I cannot see a way to edit and save the subject line of the email. In fact, I'm finding there are quite a few things "missing" which is a bit of a wasted opportunity. I always thought that if you change something it should be for the better, not remove things that you had before. I do hope that by the time this is fully rolled out that many more of the "old" features are reintroduced otherwise I fear Microsoft will lose alot of confidence with much of its audience.
Outlook Classic has been around for 25 years and has built a reputation for being a good mail client. The features that we all know and love were not created overnight, and Microsoft has publicly stated that not all features will be carried over to the new version. However, based on users' feedback and innovation, they will incorporate the best features from various versions of Outlook, such as Mail, Outlook.com, Web, and Classic. Microsoft is requesting feedback from users and strongly encourages them to provide input.
Users who switch from New to Classic Outlook are asked to complete a feedback questionnaire. Users can provide constructive feedback by including how often they use a particular feature and how they use it. As you know, the squeaking wheel gets the attention.
As a user, I agree with many of the comments posted about the new version of Outlook. I am an early adopter of the new version and assist other users in making a smooth transition by sharing the features that have been rolled out. And sometimes, the sounding board for users to vent.
And I do give Microsoft feedback on a regular. I will end with Microsoft has acknowledged that they still need to regain the trust of their users.
Teresa
Teresa_Cyrus So from that moment, if I want to keep business and private mail accounts apart, I will have to install a 3rd party app.
Maybe I should have done that earlier already, because Windows Mail as well as Outlook have become a pain in the but when it comes to setting up mail boxes. Why not ask for user account, password, mail server address etc. No no, microsoft insists on doing it automatically. Takes forever, fails whenever reply-address is not equal to account address. Even when you click manual settings, you still can't do s#it about it.
Outlook Express was the last good version.
And for the productivity claim: How can you speed-up something like typing a mail, which is as afaik the longest process when writing/sending mails.- I've been migrating from Windows Live Mail to Windows Mail to Mail over many years, but always wondered why this product remained to be an unwanted child by Microsoft.
Since Win 10 this has worked ok, integrating various Mail Accounts and even my Google Calendar. Now that's going to be history, soon.
Will Google Calendar still work with New Outlook for Windows? Why do other Mail providers mails need to be synchronized to Microsoft cloud to make it work?
Fortunately, there is Thunderbird and I will be decommissioning all Microsoft Mail happily for good.- purquoi un tel changement je n y comprends rien
donc si je vous suis etes vous satisfait de thunderbird et doit t on supprimer du coup l ancienne boite mail ?? MERCI de votre aidejosiane_benech please DO NOT delete anything, before you absolutely understand what you're doing.
You still have more than one year to decide how to proceed. If you do not like sharing your private data, photos or even mails with Microsoft, you should think about this thoroughly, though.
And yes, I'm absolutely satisfied with Thunderbird mail, already today it beats Windows Mail by lengths.
- Well, when the new Outlook rolls out. I will be dumping the app to find something better, I've tried the new outlook, and I do not like it. Forced upgrades is not the way to go Microsoft. I've already found a new email client. Why would Microsoft shoot itself in the foot?
- I dont like the new outlook either mostly because Microsoft began putting ads in the Inbox other. We pay for microsoft so why should there be ads in our inbox where our emails should be? I am suprised Microsoft has stooped to this, we try to teach people not to open suspicious emails but hey now we got ads that will open up internet browser. Its just a fact of keeping a clean looking inbox but with ads there I cant be happy with it so I will not be upgrading unless im forced to then I will just delete it.
So...
MS at it again.
How do we replace interoperability with outlook from a .NET app now
How do we compose an email and open in outlook for the user to finish edit and send - keeping a copy in the user Sent folder.
Simple tasks with no alternative.
Also now the old CRM2011 plugin is dead too!
- What will happen with a Microsoft account with an alias using Outlook 365 for the primary alias & Outlook.com for an additional alias?
Teresa,
I posted a question regarding the use of an alias on 10-02-23 to which you replied 10-09-23.
I have a problem with the Mail app which I believe is related to my use of an alias. Last night, I was using the Mail app (the envelop icon) on my Surface and noticed that my Outlook.com email account no longer appeared. Only my Gmail account was showing up. The Outlook.com email address is my alias. The Mail version was 16005.14326.21624.0. Previously both the Outlook.com account and the Gmail account appeared on this app. However, I went to the web version, outlook.live.com, on the same computer, both the Outlook.com account and the Gmail account were still there.
This morning I tried again on the Surface with the Mail app. It still shows only my Gmail account. However, the Mail version is now 16005.143263.21632.0. Both email accounts are still shown on the web version outlook.live.com.
In the past, the Mail app and the outlook.live.com version showed the same thing. Now they don’t.
I tried to add my outlook.com email address as a new account, but I got an error message saying “Account already exists. There’s already an account set up to use ***.***” (my email account to which the alias is related).
I have screen prints from last night & today. My questions are:
- What happed to my outlook.com email account on the Mail app?
- How can I get my outlook.com account back on the Mail app?
I look forward to your reply.
