Forum Discussion
Mail & Calendar Apps Will Be Replaced with New Outlook for Windows December 2024
I have been forced to try the new Outlook as it now opens on my Surface when I try to open the Mail app. It is MUCH less functional than Mail on a Surface. It does not respond to the touch screen for many functions that worked in Mail, such as deleting messages with a swipe, enlarging messages by touch, and many other conveniences. I use Outlook at work on my office PC, and that is fine, but now I am forced on my home tablet to have the same email setup as I have at work, rather than having my personal email primary at home. These are serious negatives to me. Outlook also takes much longer to open, refuses to open documents automatically (forcing me to download them instead), and locks up/crashes. PLEASE enable the new Outlook to work on touch screens before you force tablet users to be stuck with it!!
I am an independent advisor answering and responding to questions about New Outlook.
Try the following:
- Yes, many features are missing in New Outlook. I have a YouTube playlist dedicated to New Outlook enhanced, new, and workarounds for missing features.
- I have a Surface, and the touch screen works for me. Ensure your tablet has the latest system updates.
- For now, you have the ability to revert to the classic version until the end of 2024. You can click on Help | Go to Classic Outlook. You will get a Feedback survey. You can share your thoughts with Microsoft.