Forum Discussion
Is there any impact on outlook sent item folder by turning on Exchange cache mode
There was an inquiry from user that "Group" is not displayed in the mail folder of Outlook(desktop application). As user said that there is no problem for the version ,so, we let user to set "Exchan...
Check whether he can see all the "missing" Sent items in OWA. If everything looks OK therein, recreate the Outlook profile, with the cached mode setting toggled on from the start.
vasil thanks for the response.
You mean to say outlook web application?
yes the user recreated his outlook profile again and still there was no change at all.
Checked on outlook web app and user said that it was missing from outlook web app too.
You mean to say outlook web application?
yes the user recreated his outlook profile again and still there was no change at all.
Checked on outlook web app and user said that it was missing from outlook web app too.
- If they're missing in OWA, they're either moved to another folder (does the user have an Online archive enabled) or gone for good.
- hello Vasil, yes it seems like the user has enabled his online archive.
So checked archive folder under online archive but nothing was there.
Are different way to access online archive ?- Ignore the "Archive" folder, check the Sent Items folder under the Online archive node.