Forum Discussion
E-mail rule to delete spam does not work
Earlier this week I configured this rule to delete spam mails that keep ending up in my spam box - https://prnt.sc/i7u3_cyBE6SG
Unfortunately, it doesn't seem to work because every hour or so I have new spam mails from these senders in my spam box. Here's an example - https://prnt.sc/c1t-0WE3JqKq. As you can see, the e-mail ended up in spam box yet I've configured a rule in screenshot 1 to delete it.
Did I misconfigure something here?
Hi abroes ,
Thank you for your response.
Next check if rules really been triggered. For example create a test rule to delete email from just specific sender to see if it works(Note: does this InPrivate/incognito windows). And , if you are very sure of the domain are send junk email you can use Junk > Block sender/domain.Also, if you have Outlook desktop app, use to to create a new rule and see if issue still persist.
I look forward to you next response.
Regards,
Hi abroes,
Trust you having a nice day.
Open the rule you have created and check Run rule now
Also, checking Stop processing more rules implies subsequent rules will be ignored, even if they apply to the message.
Eniola_Alabetutu thanks, I'm doing good. I hope you are as well.
Unfortunately, when I run the rule there, it doesn't do anything either. I also want it to stop processing rules since I just want the messages to be deleted.
Hi abroes ,
Thank you for your response.
Next check if rules really been triggered. For example create a test rule to delete email from just specific sender to see if it works(Note: does this InPrivate/incognito windows). And , if you are very sure of the domain are send junk email you can use Junk > Block sender/domain.Also, if you have Outlook desktop app, use to to create a new rule and see if issue still persist.
I look forward to you next response.
Regards,
Hi, from my understanding, your rule would have worked IF the email was going into your INBOX.
From several searches I've been doing recently, I'm time and again finding Microsoft's Junk Filtering overrides any rules that Users create.
You would need to 'unblock' the email address if you have already marked it as Junk - Block Sender. This unfortunately means marking it as a 'Safe Sender' which to me doesn't make sense if just want to 'unblock' but that's the only option that Microsoft offer currently.
With that nuisance email address now going to Inbox, your original rule to delete it will now work, and the email will automatically / immediately go straight to deleted items and you will never see it.
Now I am trying to figure out ruling to permanently delete (double delete) from the Deleted Items, so will never have to see the nuisance emails, ever 😉
