Forum Discussion
Slow OneDrive Upload Speed
Do you guys remember the Microsoft demo where they showed how much faster the OneDrive upload was compared to other cloud storage providers. Apparently this is no longer the case. I have had users report that OneDrive uploads in the browser are slow compared to Box.com so I ran a similar test to what Microsoft did. OneDrive browser uploads in my test are ~10 times slower than box. Can anyone else confirm this? What can we do to fix this?
Please make sure your OneDrive speeds are not throttled. On your workstation, find the OneDrive icon on the bottom right > Right click > Settings > select Network tab > Make sure 'Dont Limit' is checked.
let me know if you have any questions.
-Ash
Ash365 As shown in the video this is not mainly a sync issue, though sync is slower, this is an issue with browser uploads. It takes 4-5 minutes to upload a 1GB file that Box and Google Drive can get done in ~30 seconds. As an aside, I checked and throttling is set to do no limit.
- Is it worth even bothering reporting this to Microsoft. I've just added a 1.2GB file to OneDrive for Business which should have taken about 10 mins to upload on my 20Mbps upsteam cable link. Too nearly an hour...
Ash365 My settings are "do not limit", but it still takes me about 30 seconds to upload 14mb. My maximum upload speed is 1G.
Ash365 Even after changing the settings to no limit, it's still not working. The upload speed is still mostly around 20-30Mbps while I have a connection of 200Mbps. Can anyone help me and provide me with a better solution
same experience here. Just upgraded to 1 gigabit fios and confirmed the speed using speed tests. Uploaded a 4 gig gopro clip and monitored network traffic and saw that while there are some bursts of 500mbps most of the time the upload speed is <20mbps. upload took 5 min vs dropbox 2min
this is not including the time it took to "process changes" before the upload happened (3 min)
- Same problem here.
Why it is so slow?I have resisted so long moving from Microsoft to Apple.
This past few months running Office 365 Business Premium has finally convinced me.
Only too often.... I try to simply move 5 or 6 files (no larger than 1 GB) from one folder to another on my super fast desktop... and it hangs... and hangs.. up to 5 minutes at times.
I am starting to investigate prices for a good fast Apple machine as OneDrive for Business is a joke... and no obvious efforts by Microsoft to fix this.
I am guessing that this is being caused by 2 things.
1 is a bottle neck on Microsoft Servers where they store all the OneDrive for Business Premium files.
2 is the badly written OneDrive code that prevents the local computer from simply doing the job... and just queuing the changes needed to be applied to the OneDrive files on the internet.
Is there nobody driving the Microsoft vision or customer care?
- >Is there nobody driving the Microsoft vision or customer care?
Considering how many flaws are reported with OneDrive in many different forums, it would appear not.
>Why it is so slow?
I've just tested uploading a 198MB RAR file (so already compressed) on my home internet connection. OneDrive, Dropbox and Google Drive are about the same:
OneDrive: 1m 26s
Dropbox: 1m 25s
Google Drive: 1m 32s
However, on my home cable connection, upload speed is "only" 22Mbps so plugging 198MB and 22Mbps into file transfer calculator (https://techinternets.com/copy_calc ) it shows that the expected time is 1ms 19s.
What will be interesting is if I do the same on my client's internet connection where they get much faster speeds. Later...
Hmm, now this is very interesting. I've just tried the same 198MB file transfer on a laptop which has an upload speed of 666Mbps. Here are the results:
OneDrive: 30s
Dropbox: 6s (yes, I timed it three times just to make sure)
Google Drive: 44s
The raw file transfer speed should be about 2 seconds so Dropbox really shines here being five times faster than OneDrive and seven times faster than Google Drive.
Now I could accept Google Drive being slower because that is using a free account and maybe they don't give those accounts the full possible speed.
But OneDrive is a paid for Microsoft 365 account so 30s is pretty poor.What this shows is that at lower connectivity speeds,maybe found a home, OneDrive is limited by your upload speed but once you get into faster business connections, OneDrive hasn't got the bandwidth.
So another feather in Dropbox's cap as that's also a free account.
BTW - an upload time of ~30s corresponds to a throughput of ~50Mbps so OneDrive really is slow...
Just checking if anyone tried the connectivity test and if that was helpful with this issue https://connectivity.office.com/
SvenV11 Yep, worked directly with the product team and it was identified that there were some problems that they fixed. Since then speeds have been much better. Still not as fast as the others but passible. So much so that users haven't mentioned any problems with speed since.
SvenV11 wrote:Just checking if anyone tried the connectivity test and if that was helpful with this issue https://connectivity.office.com/
It showed me being in the 60-86% range, stating that 14% of the people in my area had a better connection. Kind of hard to believe, since I'm using fiberoptic, gigabyte, upload and download speeds with only 1ms ping time to my server. I still think the problem is on the MS end.
Lee_Gordon Hi Lee, thanks for the feedback. I have a customer having slow times with OneDrive so this helps.
With my setup I save a small file and within 20 seconds it is replicated to OneDrive and to my laptop. With the customer. up to 10 minutes (with other traffic on the network).
Note sure if it was this thread or another that said to log the call with MS and have them check the farm for issues so will do that.
Ryan Schouten I've always been using dropbox until I switched to my Microsoft Surface Pro X tablet/laptop, from which I did not know it would not support Dropbox).
I always kept my outlook .pst files in my dropbox. I never noticed they were not locally stored.
With Onedrive I constantly notice that they are not locally stored.
The vault is ALWAYS saying it is not up to date!
And yes in my network settings I check the box 'no limit'...
Eddy_W I remember seeing an article once that listed files that are known to have problems synced to OneDrive. The two that stuck out to me because I was fighting one of them, were Git repos and PST files. At the time is was a known issue that PST files would cause bad behavior when synced with the OneDrive sync client.
Even a year or more later, the upload speed is utterly pathetic. I have 450 Mbps here and from my phon (yes, on the wifi network...), the upload of 17 GB took all day. Pretty pathetic.
It is very slow on my 300/300 Mbps FiOS connection too. I do a lot of screenshots that are about 2 MB each, and it sometimes takes several minutes, even hours, to upload and synchronize. I don't have the throttle flag checked in settings.
Simply put: unacceptable
note: I prepared a screenshot recording of one screenshot file uploading, and I can't even share the link here since it is still not uploaded as of 10 minutes. For 20 MB, it will take several hours. I will update this post later....
I read down the posts and may have missed this, but besides the unusual rates of pre-sync action OneDrive takes, the actual syncing of files can be delayed not by OneDrive but by the host cloud.
SharePoint for example performs throttling when it receives massive burst of requests.
I discovered this when with 30+ staff machines syncing a Sharepoint Libabary I moved a 50K file folder structure into it. The combination of 30+ clients requesting 50k+ of files caused SharePoint to throttle back the speed of transfers, till it finally went dead in the water. You could see the uploading client stuck halfway through a file upload, not moving, uploads another 50mb then stops, all the downloading clients baning away.
I put in a helpdesk request at O365 they identified the issue, and on discovering I was around 95% of the upload and 75% of the way on downloads, so just needed a little bit more, they reset the throttle counter, and WOW every last client took off on the spot.
Now this clearly does not address when people are moving just a few files around (<1K count) etc or not a huge mass (<1GB size), but it does explain why sometimes people's results are screwed up, "bad one day, good the next". I expect that is cloud host end throttling.
We've been trying to move our file sharing from Box to OneDrive, but these speeds remain a lingering issue. Onedrive seems to linger around 1Mb/s, while Box usually gives me about 5-10Mb/s.
