Forum Discussion

Ryan Schouten's avatar
Ryan Schouten
MVP
Jun 25, 2019

Slow OneDrive Upload Speed

Do you guys remember the Microsoft demo where they showed how much faster the OneDrive upload was compared to other cloud storage providers. Apparently this is no longer the case. I have had users re...
OneDrive for Business
Vergilio_Sogabe's avatar
Vergilio_Sogabe
Copper Contributor
Dec 23, 2019
Same problem here.
Why it is so slow?
rob_nicholson_helios's avatar
rob_nicholson_helios
Brass Contributor
Dec 23, 2019

>Why it is so slow?

 

I've just tested uploading a 198MB RAR file (so already compressed) on my home internet connection. OneDrive, Dropbox and Google Drive are about the same:

 

OneDrive: 1m 26s

Dropbox: 1m 25s

Google Drive: 1m 32s

 

However, on my home cable connection, upload speed is "only" 22Mbps so plugging 198MB and 22Mbps into file transfer calculator (https://techinternets.com/copy_calc ) it shows that the expected time is 1ms 19s.

 

What will be interesting is if I do the same on my client's internet connection where they get much faster speeds. Later...

 

 

  • rob_nicholson_helios's avatar
    rob_nicholson_helios
    Brass Contributor
    Dec 23, 2019

    Hmm, now this is very interesting. I've just tried the same 198MB file transfer on a laptop which has an upload speed of 666Mbps. Here are the results:

     

    OneDrive: 30s

    Dropbox: 6s (yes, I timed it three times just to make sure)

    Google Drive: 44s

     

    The raw file transfer speed should be about 2 seconds so Dropbox really shines here being five times faster than OneDrive and seven times faster than Google Drive.

     

    Now I could accept Google Drive being slower because that is using a free account and maybe they don't give those accounts the full possible speed.


    But OneDrive is a paid for Microsoft 365 account so 30s is pretty poor. 

     

    What this shows is that at lower connectivity speeds,maybe found a home, OneDrive is limited by your upload speed but once you get into faster business connections, OneDrive hasn't got the bandwidth.

     

    So another feather in Dropbox's cap as that's also a free account.

     

    BTW - an upload time of ~30s corresponds to a throughput of ~50Mbps so OneDrive really is slow...

    • Lee_Gordon's avatar
      Lee_Gordon
      Copper Contributor
      May 23, 2020
      I'm using 1GB upload, and it takes me around 20-30 seconds to upload a 15MB file. Painfully slow.
    • Ryan Schouten's avatar
      Ryan Schouten
      Brass Contributor
      Dec 23, 2019
      I do have to say that in my instance Microsoft was very responsive and we were able to pretty much resolve the slowness problem. I would say anyone that is having issues open a support ticket with Microsoft. With our ticket Microsoft was able to identify a couple issues in the farm our tenant is in and resolved those issues.
      • Lee_Gordon's avatar
        Lee_Gordon
        Copper Contributor
        May 23, 2020
        How about posting the solution for us?

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