Forum Discussion
MS Teams not updating to reflect what is in Sharepoint
Hello,
I am in process of reorganizing my Teams channels - which requires files and folders to be moved around. I have completed this activity in Sharepoint and have synced back to Teams...or at least, tried to sync. The syncs are claiming to be successful and each subsequent attempt to re-sync gives back the message of "You are already syncing XYZ". I thought this may need time to propagate but this has not been the case, as the gap still exists. I did my re-organization last week, so plenty of time has passed for any potential catch-up to occur.
My teammates needs this new view to be reflected in the Teams app so they can navigate, retrieve, and add files accordingly. How do I get the Teams app to accurately reflect the folder structure that displays in Sharepoint? Thanks in advance for any guidance!
- This has been a longstanding issue. Microsoft has a very recent fix but it may not have been rolled out to your tenant yet, in which case your channels are unsynchronized with their folders. https://office365itpros.com/2021/09/02/microsoft-finally-fixes-teams-channel-rename/amp/
- Unless something has changed in Teams design, this reorganisation only works by renaming Teams channels. Moving/renaming channel folders in SP just breaks the relationship with Teams.
- Thanks for your feedback...this is discouraging to hear, since I feel this should be a pretty straightforward ask of the program. I feel like I've seen this sync occur before in other Teams setups; is there some organizational setting that could be different for this particular setup?
- This has been a longstanding issue. Microsoft has a very recent fix but it may not have been rolled out to your tenant yet, in which case your channels are unsynchronized with their folders. https://office365itpros.com/2021/09/02/microsoft-finally-fixes-teams-channel-rename/amp/
