Forum Discussion

Copper Contributor

Oct 06, 2021

MS Teams not updating to reflect what is in Sharepoint

Hello, I am in process of reorganizing my Teams channels - which requires files and folders to be moved around. I have completed this activity in Sharepoint and have synced back to Teams...or at...

files

office 365

OneDrive for Business

Sync

MikeWWW
Oct 07, 2021
This has been a longstanding issue. Microsoft has a very recent fix but it may not have been rolled out to your tenant yet, in which case your channels are unsynchronized with their folders. https://office365itpros.com/2021/09/02/microsoft-finally-fixes-teams-channel-rename/amp/

MikeWWW

Iron Contributor

Unless something has changed in Teams design, this reorganisation only works by renaming Teams channels. Moving/renaming channel folders in SP just breaks the relationship with Teams.

david_n

Copper Contributor

Oct 07, 2021

Thanks for your feedback...this is discouraging to hear, since I feel this should be a pretty straightforward ask of the program. I feel like I've seen this sync occur before in other Teams setups; is there some organizational setting that could be different for this particular setup?

MikeWWW
Iron Contributor
Oct 07, 2021
This has been a longstanding issue. Microsoft has a very recent fix but it may not have been rolled out to your tenant yet, in which case your channels are unsynchronized with their folders. https://office365itpros.com/2021/09/02/microsoft-finally-fixes-teams-channel-rename/amp/
- david_n
  Copper Contributor
  Oct 08, 2021
  MikeWWW Appreciate the article! That puts the proverbial pin on things, in my eyes. As far as the work already done, I'll have to get creative and do some fixes. Thankfully, none of my files appear to be lost since they still show in Sharepoint, but now my team and I will have the collective burden of extra clicks into Sharepoint if a desired file doesn't appear to be present in the Teams app...thank you again for your feedback
  - Mike Williams
    Steel Contributor
    Oct 08, 2021
    david_n You might find it useful to link external SharePoint libraries rather than depending on the Teams channel/folder organisation. That will give you some more flexibility in organising and sharing files, particularly if you have multiple Teams/Groups that you want benefiting from a single collection divided into different access permission sets.