Forum Discussion
Muhammed_Neamy
Nov 01, 2023Copper Contributor
Inaccessible Files
Hi there, I have a major issue with OneDrive and Dropbox. Apparently, Onedrive is overlapping my Dropbox file and i cannot access them. All my files have this little brown box image attached to t...
Muhammed_Neamy
Nov 01, 2023Copper Contributor
Thank you for your response.
Yes, that is my intention. i completely removed OneDrive as i do not even use it. I use only Outlook, Teams, Word and Excel. yet i am still getting this issue.
Yes, that is my intention. i completely removed OneDrive as i do not even use it. I use only Outlook, Teams, Word and Excel. yet i am still getting this issue.
MathieuVandenHautte
Nov 01, 2023Steel Contributor
Hi Muhammed_Neamy,
This action plan may resolve the issues:
- open CMD as an administrator
- sfc/scannow
- dism /online /cleanup-image /restorehealth
- reboot your machine
- Muhammed_NeamyNov 01, 2023Copper ContributorJust finished it, no use 😞
- MathieuVandenHautteNov 01, 2023Steel ContributorHi Muhammed_Neamy,
Can you create a new Windows user profile and configure Dropbox? Your current Windows user profile might be corrupt.- Muhammed_NeamyNov 01, 2023Copper Contributor
I actually did before posting here and didn't work.
Funny enough, the issue now seems to have been resolves on its own, Dropbox was just glitched and not syncing properly for some reason. its weird because reinstalling it did not work, but closing and opening the app did it!.
Thank you for your trouble.