Forum Discussion
Muhammed_Neamy
Nov 01, 2023Copper Contributor
Inaccessible Files
Hi there, I have a major issue with OneDrive and Dropbox. Apparently, Onedrive is overlapping my Dropbox file and i cannot access them. All my files have this little brown box image attached to t...
MathieuVandenHautte
Steel Contributor
Hi Muhammed_Neamy,
I recommend using only one sync solution. Using both solutions at the same time and certainly on the same files or folders will result in corruption.
I also advise against using the OneDrive Sync app but only using OneDrive Online or the MS Teams app to manage your files and folders.
I recommend using only one sync solution. Using both solutions at the same time and certainly on the same files or folders will result in corruption.
I also advise against using the OneDrive Sync app but only using OneDrive Online or the MS Teams app to manage your files and folders.
Muhammed_Neamy
Nov 01, 2023Copper Contributor
Thank you for your response.
Yes, that is my intention. i completely removed OneDrive as i do not even use it. I use only Outlook, Teams, Word and Excel. yet i am still getting this issue.
Yes, that is my intention. i completely removed OneDrive as i do not even use it. I use only Outlook, Teams, Word and Excel. yet i am still getting this issue.
- MathieuVandenHautteNov 01, 2023Steel Contributor
Hi Muhammed_Neamy,
This action plan may resolve the issues:
- open CMD as an administrator
- sfc/scannow
- dism /online /cleanup-image /restorehealth
- reboot your machine- Muhammed_NeamyNov 01, 2023Copper ContributorJust finished it, no use 😞
- MathieuVandenHautteNov 01, 2023Steel ContributorHi Muhammed_Neamy,
Can you create a new Windows user profile and configure Dropbox? Your current Windows user profile might be corrupt.