Forum Discussion

asmaajm's avatar
asmaajm
Copper Contributor
Apr 06, 2020

Help! Frustrated new 365 user!

Hello all,

 

I realise my question may be very basic - I am new to one drive and have recently set one up for my company. I have shared folders with team members. They can access this online but it is not auto showing on anyones desktop one drive folder?

 

The app shows it is syncing fine and everything so really confused? Ive tried some online troubleshooting methods too.

 

Is it the way I am sharing? (links vs direct access?)

I also cant get my own one drive to sync with teams but thats a new problem for another board...!

 

 

Really appreciate any help. Pretty hopeless with all technology.

 

Thank you in advance.

 

admin
files
office 365
OneDrive for Business
Storage
Sync
  • C_the_S's avatar
    C_the_S
    Apr 06, 2020

    asmaajm 

    Only the user's own files in OneDrive are synced down to their computers, not the files that are shared with them from someone else's OneDrive.

  • C_the_S's avatar
    C_the_S
    Bronze Contributor
    Apr 06, 2020

    asmaajm 

    Only the user's own files in OneDrive are synced down to their computers, not the files that are shared with them from someone else's OneDrive.

    • asmaajm's avatar
      asmaajm
      Copper Contributor
      Apr 07, 2020

      C_the_S Really! So not a Dropbox replacement? Wish I had known that before upgrading to business lol.

      Thanks so much Cary, really appreciate it.

    • Lou_Mickley's avatar
      Lou_Mickley
      Brass Contributor
      Apr 09, 2020

      C_the_S - That's not true any longer - you can now sync files "shared with me".  Simply go to the other user's OneDrive folder in browser and click "sync" button in top nav.

Resources