Hello there! 2.24.22 UPDATE: We've been listening to your feedback, and we've made some design changes. We're releasing a new version that addresses the most common themes and makes it easier to achieve the previous experience. Please read the latest blog post for more details. Two weeks ago, we posted an update about Files On-Demand for macOS and have received overwhelming feedback from the community. We have spent a lot of time reading your comments and concerns to understand how we can improve your experience on macOS. To address some of the common issues and doubts we have updated the blog with a FAQ. If you still have more queries feel free to reach out to the team directly on this thread. Thank you for your constant support and partnership! Team OneDrive Jack_Nichols gacarini Carter_MSFT

Ankita Kirti Thank you for the openness on this article https://techcommunity.microsoft.com/t5/microsoft-onedrive-blog/inside-the-new-files-on-demand-experience-on-macos/bc-p/3066588The purpose of having OneDrive is to sync across devices and backup. Since the beginning I chose to have most of my files on my Mac, for several reasons :- spotlight index (just amazing)- time machine backup- other third party backup- of course direct access even offline (working on the go) From what I read (see below) files will not be indexed by Spotlight. This is a MAJOR issue, that will cause me to stop using OneDrive and use alternate services. Even if I have elected to have a local copy of the files, which does not make any sense.Will this work with local file indexing (e.g. Apple's Spotlight)?Yes. Spotlight indexes everything that is in your sync root, but note that Spotlight will not fetch (or hydrate) files that are dataless. If you are looking for something in Spotlight that could only be read from the full file (such as image EXIF data), only fully hydrated files will be indexed.Spotlight will not index our cache folder." Can you please look into that ? Also the roll-out of the new OneDrive has been a real pain for us. I appreciate the openness but your support staff is clueless, and before doing those changes that go against our wishes, careful consideration and communication would have been appreciated.

Ankita Kirti Jack_Nichols gacarini Carter_MSFT Where are you? Why have you all gone silent?

Ankita Kirti Okay, so since we have to manually download everything in our bright new shiny non-automated world:If I tell onedrive to make a folder always available locally, does that also recurse through the contents of that folder and download 100% of the contents or do we have to do so individually for every single item in the onedrive folder?In my testing, the setpin option listed here: https://docs.microsoft.com/en-us/onedrive/files-on-demand-mac worked so badly as to be useless. Specifically- the /setpin option can't be used while onedrive is running, which means to use /setpin, you have to quit OneDrive, then watch it restart and quit every time you use /setpin. This is a *very* bad implementation of a command line feature. Literally makes it effectively useless as a way to speed up pinning things locally faster than clickclickclickclick in the finder.Will the FileOnDemand preferences key documented here: https://docs.microsoft.com/en-us/onedrive/deploy-and-configure-on-macos#filesondemandenabled be around for a while or is that going to get stealth deleted too? The implementation of this decision is to put it mildly, awful. I can't think of a worse way to go about this, and for no real reason other than "The OneDrive Team is very enamored of FoD, so you will be too" I'm very sure no one on the OneDrive team has to deal with this in a situation with heavily metered, slow, capped internet access, and that limitation in your design decisions shows.

Hi Michael,> From what I read (see below) files will not be indexed by Spotlight. This is > a MAJOR issue, that will cause me to stop using OneDrive and use alternate services. Spotlight will index the content in your sync root (the path in ~/Library/CloudStorage). That will include any file metadata there, along with file content for files available in this path. As far as getting the file content into the sync root, we're looking at ways to make this experience better, but in the near-term, if you want to force files to be available here, you can click the little "down cloud" icon to initiate a download. This works for folders too. For files that we already have in our cache path, this fetch should happen more or less instantly. Otherwise, we'll download the file from the cloud.I've also shared the gist of your feedback with the rest of our team so we can think about how to better support this scenario.Jack

Jack - I'm in the camp of having the Auto Save issues and I have the App Store version. Rather than uninstall / reset and install the standalone version, I'm choosing to wait for the hot fix.1) How will I know that I have the updated version? I'm currently on Version 22.002.0103.0004. Is the hot fix a new version number? Do I need to restart my Mac in order for it to update?2) Will this hot fix address the issue I have noted before - when saving a document and choosing "Online Folders" in the save as dialog... right now only my current business OneDrive account is listed as a possible location. By current - I mean that is the account that I'm signed into in my Office apps and on Office.com. But I have two other OneDrive accounts currently active and syncing - a second business account and a personal account - that I do not apparently have access to when using this Save As approach. That same limitation applies when I try to turn on AutoSave from a document - which I opened up from finder in one of my 3 OneDrive folders - the pop up dialog asks me to upload or copy the file to OneDrive but only gives me 1 out of 3 OneDrive locations as a target.Hopefully that description makes sense.

Files On-Demand for macOS QA | Microsoft Community Hub

152 Replies

JakeFraserIME
Copper Contributor
Jul 02, 2022
Ankita Kirti Jack_Nichols Carter_MSFT
Loving the improvements in the latest version, however there looks to be an inconsistency in the guidance in your original post regarding user consent. The article states that "Consent is not required in the following cases:
If the OneDrive app was deployed and managed through an MDM tool. MDM-managed applications are considered to have implied consent by the administrator."
We are deploying the M365 apps via Endpoint/Intune, which uses the in-built deployment and is documented https://docs.microsoft.com/en-gb/mem/intune/apps/apps-add-office365-macOS. This works well, however, on a test mac (running Monterey 12.4 on Apple Silicon, DEP/ABM enabled) the user is still being prompted for consent as shown below:

Can you advise how we can correct this behaviour and have consent pre-approved by the MDM configuration policies etc. please?
Krishna70
Copper Contributor
May 24, 2022
Ankita Kirti
Hi, I have recently started using standalone version of OneDrive on my latest Mac OS. My internal drive has less space so I use external drive to keep OneDrive folder and sync everything from there. I also keep them available offline so I can use them without internet. Also, they are part of spotlight search so I can search for files as well as content inside them. I cant figure out a way to achieve same using new app. It keeps everything in internal drive and uses external drive as cache which is a hidden folder and cant be used by Spotlight. Also, when I double click on a file it seems to keep a copy on both internal and external drive cache. Can you advise on below two things?

1. I don't want to use Internal drive for downloading OneDrive files due to limited space. I want to keep everything in external drive without involvement of internal drive (this is how it used to work before with Intel version of OneDrive app available in App Store)
2. How can I use Spotlight to search inside files? I have thousand of PDF documents and I should be able to search them using Spotlight. Right now, it keeps them in the cache folder located in my external drive which is hidden and not part of Spotlight search.
- JayMarroquin
  Brass Contributor
  Jun 02, 2022
  Krishna70
  
  Easy fix, MOVE AWAY from OneDrive. It's absolutely trash now.
MathisB
Copper Contributor
May 08, 2022
Ankita Kirti Hi I have an issue on my two Macs: after a few days on, the OneDrive status icon disappear from Finder windows... That's quite annoying as there is no way to make sure a file has been synced or to checked whether a file is shared with others or note.
The only way to fix the issue is to quit and relaunch OneDrive or the Finder...
JeremyGuthrie
Copper Contributor
May 02, 2022
May 2nd release (22077.0410) did NOT fix the CPU issue(s).
JeremyGuthrie
Copper Contributor
Apr 08, 2022
This still is not fixed. I am still continuing to see high CPU.
- johncwelch
  Brass Contributor
  Apr 08, 2022
  JeremyGuthrie same. 200% with zero files being synched.
  
  if I wanted to just eat CPU while doing nothing, i’d use Slack.
mpearl003
Copper Contributor
Mar 21, 2022
Are you able to configure the local datastore or cache on the Mac to be automatically encrypted as part of this feature?
YaYaTurre
Copper Contributor
Mar 17, 2022
I am running OneDrive version 22.033.0213.0002. Even though I have instructed OneDrive to download all files to my hard drive, it is still showing both the check mark and the "not downloaded" cloud icon. What is the problem? Can someone help me? Thanks.
JeremyGuthrie
Copper Contributor
Mar 16, 2022
CPU usages is still NOT fixed. Mac OS 12.3, latest MS software.

Can someone please reply back with what if anything are next steps here? I opened a case and got the 'sorry, we know about this problem' a bit ago. Are we at a spot where you need some of us to re-open cases to look closer at what is happening?

Any updates?
MitchNLGov
Copper Contributor
Mar 16, 2022
I’m on the newest beta as described.

When I create a local folder to store offline files in, the folder is still removed after installation. It keeps moving or replacing itself to the cloudstorage folder in the library section.

I’ve tried everything from making a folder available to clicking the button in preferences to just have all files offline available. Still, I can’t find a way to use any other custom folder to download and sync files to.

How do I avoid using the cloudstorage folder?

Note: I’m doing this so I can access my files from other virtual desktops like Citrix Workspace that can not connect to OneDrive. To do so, the files must be in an actual local folder.
JeremyGuthrie
Copper Contributor
Mar 09, 2022
CPU Issue are still there. They are not fixed.
- JayMarroquin
  Brass Contributor
  Mar 16, 2022
  Checking in on the circus. Yep, still here. How a bunch of clowns were put in charge of this redesign and deployment is beyond me.

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Files On-Demand for macOS QA

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