Forum Discussion
Cloud problem "OneDrive"
Hi LarisaKuchina,
I'm sorry to hear that you're still having problems with OneDrive. You have already tried resetting and uninstalling OneDrive, but the problem persists.
I recommend that you try the following:
- Use OneDrive on a different device. If you have access to another computer, try using OneDrive on that device. If the problem does not occur on the other device, then the problem is likely with your local installation of OneDrive.
- Try using the OneDrive website. If you are unable to use OneDrive on your local device, you can try using the OneDrive website. To do this, go to onedrive.com: https://onedrive.live.com/login/ and sign in with your Microsoft account.
- Contact Microsoft support again. If you have tried all of the above and you are still having problems, then you should contact Microsoft support again. Explain the problem to them and let them know that you have already tried resetting and uninstalling OneDrive.
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Kindest regards,
Leon Pavesic
(LinkedIn)
LeonPavesic They wrote that the situation is popular and they said that they would notify me when the problem was resolved. But there is no time left, so it is useless to contact. There is no solution to the problem.
Hi LarisaKuchina,
I understand that you are very frustrated with the OneDrive problem you are experiencing.
Since you have already contacted Microsoft support and they are aware of the issue, I would recommend waiting for them to notify you when the problem has been resolved.
Please click Mark as Best Response & Like if my post helped you to solve your issue.
This will help others to find the correct solution easily. It also closes the item.If the post was useful in other ways, please consider giving it Like.
Kindest regards,
Leon Pavesic
(LinkedIn)
