Forum Discussion
"Your organisation has not configured this address for teams"
(1) If you are inviting external people to a Teams Meeting, they should normally access the meeting not matter the account they have.
(2) If you have added a user as Guest in your Teams and his/her e-mail is not an Office 365 / MSA account, then he/She will have to create a MS account. Note that this is going to change in the future, so it's not going to be required to create that MS account
Hello jcgonzalezmartin,
Thanks for clarification. This is about what I thought, but I was not able to verify in any documentation.
The problem is have actually twofold. See also the other article Redirects to supported browser requires login . As long as the invitees use a default browser that is supported, they can join without account. If they are not using a supported browser, they are redirected to Edge and are prompted to login. Hence my other question in the other thread.
Here in this thread, I would like to understand what happens related to your point (2).
The external users invited to the video conferences are definitively not registered as guest, and also should not be added as guests anyway.
I guess it's an account issue with MSN/Office 365?
Fact is that in the process of being redirected to the login/signup page while only wanting to join the conference, the user is told that "Your organisation has not configured this address for teams".
Based on your input, I tested the signup process outside the context of a meeting invite. I went to https://signup.live.com/ and signing up worked fine.
Probably I have to ask the potential invitees to first create an MSN account, but only if they are not using a supported browser by default.
This seems strange to me. And considering that most invitees are doctors, it might become complicated. Most doctors I have to deal with, have their focus and talent in other areas...
Dan