Forum Discussion
You need to switch to [] account in Teams to share
I love the "Share to Teams" function, but I (and a few of us at my work) can only use the web version.
In the Desktop Outlook when I try I get this:
But when I click the Go to Teams button, it's already in that account because that's the account I use all day.
I do have some other accounts linked to Windows - we're an MSP so quite often log into customer environments as admin, developer, etc. But this seems to just not work. Am I missing something?
Nick
13 Replies
- The following post led me to the solution:
https://techcommunity.microsoft.com/t5/microsoft-teams/outlook-quot-share-to-teams-quot-comes-with-a-message/m-p/2265396/highlight/true#M89837
-> There are two "Share to Teams" buttons.
-> The "bluer one" works. We finally got it working here by doing the following:
1) Uninstall all copies of Microsoft Office off the PC
2) Uninstall Microsoft Teams
3) Reboot
4) Use the Microsoft Office uninstall tool https://support.microsoft.com/en-us/office/uninstall-office-automatically-9ad57b43-fa12-859a-9cf0-b694637b3b05and select all versions of Office
5) Reboot
6) Reinstall Office and then Teams
Not pretty (and the uninstaller can sometimes take forever... up to 45mins) but it works
- I still have the same issue even after a fresh installation from scratch.
- Thanks John - sounds like a weekend project. Really appreciate you sharing.
Nick_Ellis - I have the same issue
- I tried this but I still have the issue!
- Same problem here.
Do you have any news from MS? - Same here as well.
- Same issue as well. I've opened a ticket with our Microsoft support partner. We'll see if they can figure it out.
- I have the same issue. Can we get some support?
Thanks - Same issue! I think this is a bug.
Hello Nick_Ellis I'm going to see if super contributors ChristianBergstrom or HenryPhillipsNimbitech can assist you
- Hi, I’ve read many posts about this issue. (Therese I sent you a PM). I recommend opening a support ticket.
