Forum Discussion
Webcam stops working in teams desktop app only (version: 1.3.00.19173)
im about to need to use teams for work but the desktop app wont let my webcam work. The issue is only in the desktop app. it works with any other app and in the teams web version. Tried every possi...
unfortunately it did not work. ChrisHoardMVP
seemed like it wanted to work during first test call but no image appears even though it said webcam was on.
When i tried a second test call it started doing the same issue has before.
I also clicked on check for updates but nothing changes as for the version #
- Ok, a few ideas
1.) In the meeting pre-join screen, in the device settings does it show there?
2.) Trying to think of a workaround like having another cam input. How about downloading OBS and OBS virtual cam, or Snap Camera - another input and see if that picks it up
Let me know how it goes
Best, Chris- Ok, then if the in built web cam isn't working with the desktop client, and neither is OBS virtual cam then it's almost definitely something to do with the client
Solution is to raise a ticket to Microsoft via the Microsoft 365 admin centre (or your admin) and then a support engineer will look into the logs. Use the web client as a workaround until you get a fix. Wish you the best with it.
Best, Chris
i have streaming software like obs and the camera works everywhere else except in the desktop app of teams. i think its a app issue at this point since nothing works.
i have resigned myself to using the android app for the times i will need the camera. (or will use the web version. camera works fine on the web version.)
thanks for the help though. much appreciated.
will keep trying tips of people and hopefully something sometime will work haha
- No worries, if you have OBS why not just install the OBS virtual cam, Teams should pick that up.
Use your camera as an input into OBS and pipe OBS virtual cam into Teams. That should do the trick
Best, Chris
