Forum Discussion
Webcam stops working in teams desktop app only (version: 1.3.00.19173)
im about to need to use teams for work but the desktop app wont let my webcam work. The issue is only in the desktop app. it works with any other app and in the teams web version. Tried every possi...
Hi Weaselogic
Seems bizarre. Try
1.) Updating the client. I don't think 1.3.00.19173 is the latest version. Try again
2.) If this doesn't work, log out of Teams, clear the cache (https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/) and log back in again
Let me know if any of those two things resolve it
Best, Chris
Seems bizarre. Try
1.) Updating the client. I don't think 1.3.00.19173 is the latest version. Try again
2.) If this doesn't work, log out of Teams, clear the cache (https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/) and log back in again
Let me know if any of those two things resolve it
Best, Chris
unfortunately it did not work. ChrisHoardMVP
seemed like it wanted to work during first test call but no image appears even though it said webcam was on.
When i tried a second test call it started doing the same issue has before.
- I also clicked on check for updates but nothing changes as for the version #
- Ok, a few ideas
1.) In the meeting pre-join screen, in the device settings does it show there?
2.) Trying to think of a workaround like having another cam input. How about downloading OBS and OBS virtual cam, or Snap Camera - another input and see if that picks it up
Let me know how it goes
Best, Chris
