Forum Discussion
Aerton
Apr 13, 2021Copper Contributor
Voice-Enabled Channel but Calls tab is missing
Voice-Enabled Channels are general available, so I've deployed 2 of them in my Teams environment. I can already call the number and it would show it's connected to the channel (pop-up notification,...
- Jun 21, 2021
pgilbertson , the tab will only show up in the Windows and Mac client. I tested for days in the browser until someone told me 🙂
It's documented here:
Voice-Enabled Channel but Calls tab is missing - Microsoft Tech Community
The following clients are supported when using a Teams channel for call queues:
- Microsoft Teams Windows client
- Microsoft Teams Mac client
jseibert200
Jun 30, 2021Copper Contributor
Aerton We have this same issue, has been about 48h since assigning the queue to the channel. Calls are coming in fine to channel members at least.