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Voice-Enabled Channel but Calls tab is missing
Voice-Enabled Channels are general available, so I've deployed 2 of them in my Teams environment. I can already call the number and it would show it's connected to the channel (pop-up notification,...
pgilbertson , the tab will only show up in the Windows and Mac client. I tested for days in the browser until someone told me 🙂
It's documented here:
Voice-Enabled Channel but Calls tab is missing - Microsoft Tech Community
The following clients are supported when using a Teams channel for call queues:
- Microsoft Teams Windows client
- Microsoft Teams Mac client
In our case, the feature is also only partially available.
New calls are only displayed after a restart of Teams and no matter who has answered a call, it is always displayed as if you had answered the call yourself.
New calls are only displayed after a restart of Teams and no matter who has answered a call, it is always displayed as if you had answered the call yourself.