Forum Discussion
Aerton
Apr 13, 2021Copper Contributor
Voice-Enabled Channel but Calls tab is missing
Voice-Enabled Channels are general available, so I've deployed 2 of them in my Teams environment. I can already call the number and it would show it's connected to the channel (pop-up notification,...
- Jun 21, 2021
pgilbertson , the tab will only show up in the Windows and Mac client. I tested for days in the browser until someone told me 🙂
It's documented here:
Voice-Enabled Channel but Calls tab is missing - Microsoft Tech Community
The following clients are supported when using a Teams channel for call queues:
- Microsoft Teams Windows client
- Microsoft Teams Mac client
ThereseSolimeno
Apr 13, 2021Former Employee
Hello Aerton If you don't get a response from members of this community, you can try opening a ticket at answers.microsoft.com for personalized tech support.
- Marc CohenApr 26, 2021Copper Contributoradmin_1991 We get the exact set of issues you do, I am not sure this feature is production ready, also have noticed inconsistent presence display for the team members, would be lovely for Microsoft to give us an indication of when this might be ready for production as would certainly drive us to adopt company wide.