Forum Discussion
xxhelenxx
Jul 29, 2024Copper Contributor
Very grey/dark video quality on my screen when making a video call (Teams for iOS)
Hello, New issue on my personal Teams when in a video call the video very grey/dark to me on my screen (both my video feed in the corner and the person I'm calling's video) however the colour qua...
ListeningArea19
Jul 29, 2024Copper Contributor
Where are the answers to this excellent, excellent question??? I am having exactly the same issue in the same environment!
xxhelenxx
Jul 30, 2024Copper Contributor
ListeningArea19 I think I found a fix. I followed the instructions in https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/clear-teams-cache. Scroll down & you'll find how to clear Cache for iOS. When I cleared mine previously, I used the Classic Teams method I think which is why it didn't work originally. Hope it works for you 🙂