Forum Discussion

standrewskinson's avatar
standrewskinson
Copper Contributor
May 09, 2020

Very disappointed with delay to 3x3 video on Teams

According to Microsoft 365 Roadmap ID 57294 this feature will not be released until June now. We were told roll out would be end of April and completed by beginning of May. Why should we stick with Teams when this still hasn’t been resolved although asked for over and over again for almost 2 years!

10 Replies

  • standrewskinson I have an update from the Teams product team.

     

    "I wanted to clarify that the 3x3 video is currently rolling out, and we expect it to be enabled for 100% of users in the Public ring by May 15th.  MC212453 was posted regarding the Multi-Window Meetings & Calling experience. 'This new experience will also include recently announced features such as 3x3 video, raise hands, and custom backgrounds.' was included to say the Multi-Window experience will have parity with those features. I apologize for the confusion."

    • Jun_DP's avatar
      Jun_DP
      Copper Contributor

      ChristianBergstrom 

       

      quick question... will the 3x3 video upgrade be available for teams free version? i already have raise hand available on my teams app but i dont see blur, background change and the 3x3 video anywhere...

      • ChristianBergstrom's avatar
        ChristianBergstrom
        Silver Contributor

        Jun_DP Hello! May I ask what version you're on? (About - Version). Sometimes you just have to do a manual sign out / sign in, check for an update or clear the Teams cache to get a "refresh" in the desktop app. As far as I know the video layout 3x3 is being rolled out to everyone. If this is incorrect I hope somebody will enlighten me (I have never used Teams free).

  • I understand your frustration but I guess there are bigger problems in the world to worry about, like this COVID19 situation.

    Microsoft is putting everything on keeping the services online during this crazy times. As already mentioned, I think as well that Microsoft deserves an applause!

    Give it a little more as it is already spotted in beta rings 😀

    Kind regards and stay healthy,
    Mitchell Bakker
    • dmcaylor's avatar
      dmcaylor
      Copper Contributor

      Mitchell BakkerCovid is exactly the reason this is needed. We are using Teams for patient rounding with the entire care team on calls with the patient simultaneously. In most cases there are more than 4 participants involved.

  • standrewskinson Hello Lee! I understand your frustration, but this must be a typo from Microsoft. I will contact them so it can be sorted out.

     

    The 3x3 release also has a different ID https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=&searchterms=63341

    • miguelisidoro's avatar
      miguelisidoro
      Iron Contributor

      ChristianBergstrom you are right. Item https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=&searchterms=57294 refers to:

       

      Microsoft Teams - Multi-Window Meetings and Calling experiences

       

      Multi-window experiences are coming to Teams meetings and calling. Users will have the ability to pop out meetings and calling into separate windows to help them optimize their workflow. These experiences can be turned on directly within Teams for PC and Mac clients.

       

      While item https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=&searchterms=63341 refers to the 3x3 video experience:

       

      Microsoft Teams - increase in the number of simultaneous videos in Teams meetings

      We are increasing the number of participants who can be viewed simultaneously on the Teams meeting stage from 4 to 9. This new experience optimizes for attendees who have enabled video and places the remaining audio-only participants below the meeting stage. To provide a high audio and video quality experience, the layout logic will consider user bandwidth and alter the number of videos shown to provide the best meeting experience. We'll be gradually rolling this out to customers near the end of April and expect the rollout to be completed in mid-May.

       

      But today's communication from Microsoft I received in the email says:

       

      "

      We are pleased to announce that we will be enabling users to be able to view meetings and calls in separate windows along with the other recently announced features.

      This message is associated with Microsoft 365 Roadmap ID https://www.microsoft.com/microsoft-365/roadmap?filters=&featureid=57294

      When this will happen

      We will be rolling this out in June.

      [How this will affect your organization]

      Once available, users will be able to view meetings and calls in separate windows from the main Microsoft Teams client. Additionally, meeting and call controls such as mute, video, chat, leave and others will now be located at the top of the meeting window so that they are always available and never block the underlying content. This new experience will also include recently announced features such as 3x3 video, raise hands, and custom backgrounds.

      This will roll-out OFF by default and users will have the ability to turn on the new experience via the user setting: General > Turn on new meetings and calling experiences."

       

      If you get a clarification from Microsoft, please tell us the response.

       

      Thanks

  • standrewskinson 

     

    Whilst I appreciate your frustration, I would definitely urge you to stick with Teams.  Microsoft have been working really hard to roll this feature out as quickly as they possibly can in these unprecedented times, and I feel they should be applauded for what they have done to help businesses and consumers all over the world to use Teams and keep the wheels turning during the Covid-19 pandemic wherever possible.

     

    It'll come, and it will be well worth the wait when it does,  plus it will be secure and integrate with all the  other great features of M365.  :smile:

Resources