Forum Discussion

adam deltinger's avatar
adam deltinger
MVP
Apr 28, 2020
Have been using it for demoing different Care units like elder homes etc where every role is a tag for easy reach in certain situations. Both from a tag mention using tags and start a group chat from a tag
Laurie Pottmeyer's avatar
Laurie Pottmeyer
Former Employee
Apr 28, 2020

adam deltinger - That's a good one.  My next use-case will be in the MVP team I manage where I'd like to assign tags to each MVP who has a specific interest/focus area so that when I want to ask for feedback or call their attention to something, I can mention the tag for the same reasons - people don't always stumble upon things but I don't want to clutter everyone's activity feed with notifications to different channels they might be in with details they don't really care about.  Of course, this could create a lot of noise so I need to be strategic about what the tags are and make it opt-in.  

  • Vesa Nopanen's avatar
    Vesa Nopanen
    MVP
    Apr 28, 2020
    I think you had the keywords there "could create a lots of noise" and since tags act just like atmentioning a person it can do a lot of harm if used too much. Harm would be = it feels like a noise, people turn off atmentioned notifications which is one of keys how Teams excels.
    Tags can be really useful, and they can speed up lots of things since you don't need to know who you need to tag separately - you just need to know the tag that works for the situation.

    Smart use of tags can decrease the number of group chats and keep the work transparent. In short: tags can replace some need for channels and group chats and make Teams a better place! Thank you for this post Laurie!
    • Paul Hunt - Cimares's avatar
      Paul Hunt - Cimares
      MVP
      May 07, 2020

      Vesa Nopanen I think for me, smart use of tags is going to reduce the amount of people @mentioning the entire Team or Channel.. This is a great improvement in that respect.

      Laurie Pottmeyer  Having used them for a few weeks now, the biggest ask I'm getting is around users self managing what tags are assigned to them. They don't want to create new ones, they just want to control which are assigned to them.

      And a shameless self plug.. I wrote up my thoughts on the experience here.. 8-) http://www.myfatblog.co.uk/index.php/2020/05/using-notification-tags-in-microsoft-teams/

      • Vesa Nopanen's avatar
        Vesa Nopanen
        MVP
        May 07, 2020
        paul - that is good angle of thinking for tags! 🙂 Hadn't thought from that aspect.
        A nice blog post. You could add that admins can define default tags for all teams in admin center. In fact they can create up to 25 suggested tags so teams can have "unified" tag names.

        I think this is a nice v1 for tags but there is a lots of room for improvements.

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