Forum Discussion
r_8a
Aug 23, 2022Brass Contributor
Unable to unblock a user. "We can't unblock this person at the moment. Try again later."
I'm wondering if anyone in the Teams community has run into this issue. I've got a user who erroneously blocked a contact in Teams and is now unable to unblock the user via Settings > Privacy > M...
r_8a
Aug 24, 2022Brass Contributor
Yes. I've had the user clear their app cache, and try their web-client and still no luck.
Aug 24, 2022
What happens if the user tries to unblock the user but by going to the conversation instead settings menu?
- r_8aAug 24, 2022Brass ContributorUser stated they don't see an option to "unblock" a user from the conversation.
- Aug 25, 2022Hello,
If they don't see the unblock, what do they see? and maybe an obvious question: are messages still going through?- r_8aSep 01, 2022Brass ContributorMessages go through for other users, just not the user that was blocked. I ended up opening a ticket with MSFT and turns out it was a bug in our DoD tenant.