Forum Discussion
Unable to signup, "Someone has already set up Teams for your organization"
Hi,
Before proposing microsoft team for my team, I wanted to try it. So I went to https://teams.microsoft.com/_# , logged in with my personal email(a gsuite domain that I manage).
But I get this :
Someone has already set up Teams for your organization
Ask your admin to get you started with Teams, or set up another org in Teams using a different email address.
There is just noway than anybody else than me did this, other users of this domains are very fews, and have 60+ years, so no ways they did setup an account.
So either I did setup one once, either I don't know. How do I regain access? There is no link or nothing to know what is the account setup or anything. I signed out several times to make sure I connect with my personal email.
Thanks!
jgrossrieder I've never had to deal with this issue myself so I can't say for sure whether this will work, but here are instructions from docs.microsoft.com to https://docs.microsoft.com/en-us/microsoft-365/admin/misc/become-the-admin?view=o365-worldwide of an unmanaged tenant. Worth a try.
5 Replies
- AFAIK you need to contact Microsoft here and ask them to remove the tenant..if it’s your domain you can also prove you are the owner of it
Adam- jgrossriederCopper Contributor
adam deltinger the bot redirected me to some link to discuss this with an agent. But when I follow, I get:
You don’t have permission to access this page or perform this action.Awesome. No permission to contact support
- Ryan SteeleBronze Contributor
jgrossrieder I've never had to deal with this issue myself so I can't say for sure whether this will work, but here are instructions from docs.microsoft.com to https://docs.microsoft.com/en-us/microsoft-365/admin/misc/become-the-admin?view=o365-worldwide of an unmanaged tenant. Worth a try.
- simeonprokopovCopper Contributor
Absolutely the same problem with me. So far no luck with finding what is going on.