Forum Discussion

Copper Contributor

May 19, 2020

Solved

Unable to signup, "Someone has already set up Teams for your organization"

Hi, Before proposing microsoft team for my team, I wanted to try it. So I went to https://teams.microsoft.com/_# , logged in with my personal email(a gsuite domain that I manage). But I get th...

Administrator

microsoft teams

Ryan Steele
May 23, 2020
jgrossrieder I've never had to deal with this issue myself so I can't say for sure whether this will work, but here are instructions from docs.microsoft.com to https://docs.microsoft.com/en-us/microsoft-365/admin/misc/become-the-admin?view=o365-worldwide of an unmanaged tenant. Worth a try.

adam deltinger

MVP

May 19, 2020

AFAIK you need to contact Microsoft here and ask them to remove the tenant..if it’s your domain you can also prove you are the owner of it

Adam

jgrossrieder

Copper Contributor

May 19, 2020

adam deltinger the bot redirected me to some link to discuss this with an agent. But when I follow, I get:

You don’t have permission to access this page or perform this action.

Awesome. No permission to contact support

Ryan Steele
Bronze Contributor
May 23, 2020
jgrossrieder I've never had to deal with this issue myself so I can't say for sure whether this will work, but here are instructions from docs.microsoft.com to https://docs.microsoft.com/en-us/microsoft-365/admin/misc/become-the-admin?view=o365-worldwide of an unmanaged tenant. Worth a try.
adam deltinger
MVP
May 22, 2020
Hard to say what’s wrong here, but use other channels to reach support instead

Adam