Forum Discussion
Unable to Sign In to MS Teams with my outlook account
GhostMechanik Hey, try using a InPrivate browser Window (incognito) with your preferred Outlook account and see if the message persists. Go here https://teams
Other troubleshooting steps is to remove the Credential Manager entries... https://support.microsoft.com/en-us/help/4026814/windows-accessing-credential-manager
...and the Teams desktop client cache as well. Type %appdata%\Microsoft\Teams via Start button and hit enter. Delete all content in the Teams folder.
If on a Mac ~/Library/Application Support/Microsoft/Teams
If still no luck, you might want to reach out to the official Microsoft support.
- Surprisingly even after i created an account for teams online no email came to email account and error was seen on desktop app asking for registration. Worked for me on mac after 2-3 tries. the cache was causing the issue i believe.
- Tried everything but no luck. Can you please share how to get in touch with the official Microsoft Support. Cannot find there support email.
Here is a list of global phone numbers: GhostMechanik or you can go to support.microsoft.com for online assistance.
https://support.microsoft.com/en-us/help/4051701/global-customer-service-phone-numbers
Tried reaching them but no resolution and have asked me to put up my question here in the community.
Let me list my issue again..
I am able to sign in and use Teams app on my iOS phone but I am unable to sign-in to either the Teams app on my desktop or the Teams web app (I have tried everything on Chrome & Incognito mode, Edge & Private window mode, Tried reinstalling the desktop app, tried deleting the registry keys in my Setup folder). It just says that "You are not signed up to Teams" and takes me to Sign-up for free page of MS Teams!
What should I do now?
