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Eliott's avatar
Eliott
Copper Contributor
Sep 22, 2019

Unable to select microphone or speaker device in Microsoft Teams (Windows 10)

Microsoft Teams is currently unable to make/receive calls due to the app being unable to set a Microphone or speaker device.  The 'Audio Devices' profile within settings is set to 'Custom Setup' and...
  • ninbura's avatar
    ninbura
    Jul 16, 2020

    I posted about this on the regular Microsoft community forums and someone pointed out that their issue was that Teams seemingly has an incompatibility Elgato's 4K60 Pro Mk2 Capture Card, and this was definitely the issue for me.

    No solution still, other than simply removing the cards from my system (not really an option)... so the workaround is just using the browser version of Teams which is inferior, especially for screen sharing and video calls. Hopefully they can fix it sometime, but seeing the volume of people coming forward with this bug I'm sure there is a variety of other hardware that is incompatible.

    Nevertheless, quite odd especially considering that said hardware works with the browser version of Teams which must share almost entirely the same code base.

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