Forum Discussion
Unable to make outbound video or voice calls using my ISP (CarryTel)
I have an unusual problem. When I'm connected wirelessly to my ISP (CarryTel) I am unable to make outbound calls via teams to contacts within my organization. Two things happen when I make the outbou...
zkleiman I'd try using web client and see if issue persists. Also another device if possible like your phone app on your wifi. Since your initiating the call, either your firewall or ISP may be blocking or doing something with the data that Teams uses. When you take an inbound call it's probably on random ports so it doesn't effect it the same.
ChrisWebbTech Thanks for the quick response. The web client worked for outbound calls. It felt good to finally do a successful outbound call!
What do you propose as the next step now that we've somewhat isolated the issue?
Zach Kleiman