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Shashank-Singh's avatar
Shashank-Singh
Copper Contributor
Sep 23, 2020

Translation rule to convert blank number to a specific number

For Teams Direct Routing, if a user has a dial pad (no DID/Line URI assigned), how shall I convert a blank outgoing number to a board number or an auto-attendant or a fixed number via translation rule or any other method from Teams end (do not want to modify anything on SBC level). Please help.

Administrator
microsoft teams
Settings
Translation

2 Replies

    • Shashank-Singh's avatar
      Shashank-Singh
      Copper Contributor
      Nov 03, 2020

      ThereseSolimeno I guess when the number is blank, the translation rule does not work but it needs something to translate. So I assigned the DID (same as their extension on AD) and it worked. 

      Still I will wait if someone has any idea on the blank to a number translation (good to know)

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