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wario01's avatar
wario01
Copper Contributor
Sep 21, 2020
Solved

This Phone Number Is Already Taken

Attempting to sign up for Microsoft Teams on an android device.  I type in my email address and password, all good. I put in my phone number and receive a code, I type it in ... 'This phone number ...
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  • ChristianBergstrom's avatar
    ChristianBergstrom
    Apr 26, 2021

    ThereseSolimeno wario01 etw0789 carlyn369 VGriffin 

     

    Should be this article 

    https://support.microsoft.com/en-us/office/troubleshoot-phone-number-already-taken-in-teams-11d069b4-3f7c-4352-a39e-2c8cd2b4f164

     

    Adding these on the topic as well.

    https://support.microsoft.com/en-us/office/adding-your-phone-number-to-a-microsoft-account-c0fad622-6a0e-4b7d-90a5-59a4dabf053b

    https://support.microsoft.com/en-us/office/change-your-phone-number-or-email-address-ac25973e-ad82-41c8-a8f8-47bf40c69580

     

    If someone have no idea what account that could be associated with the phone number, the number can be entered here to get an indication of that https://account.live.com/username/recover

VGriffin's avatar
VGriffin
Copper Contributor
Mar 05, 2021

ThereseSolimeno 

FYI

 

This is a link to a thread containing 3 pages of identical issues since July 2020 with no resolution provided.

 

This is clearly a significant issue for the Microsoft Teams Business product and a resolution needs to be identified.

carlyn369's avatar
carlyn369
Copper Contributor
Apr 11, 2021

I have the exact same issue. Not sure which account my phone number is linked to but if it's my previous employer then how do I get access to have it removed. How do I register for MS Teams at my new company? Any new solutions since last post? 

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