Forum Discussion
Teams Rooms device can not show zoom screen suddenly
We use a Teams Rooms Device(Lenovo) and connect zoom meeting.
However suddenly can not show zoom screen. We can use voice and speaker
but can not use display.
We were able to connect Zoom via Teams Rooms device yesterday but now
no shown zoom screen as the following.
Today(no shown zoom screen)
Yesterday(can show zoom screen)
I checked Teams Rooms device update but it is no update.
Anybody has any idea for root of cause ?
23 Replies
- This is is still not working for us. Anyone know if the issue was actually resolved or what the fix might be?
- Yes, this issue has come back, and Zoom are working on a fix. Seems they keep breaking their Web Join experience. It's nothing to do with the MTR software.
- (fr)Agile development at its best. Seems suspicious its happened the first week of the month, two months in a row.
Good thing it happened during a demo of the MTR...
- Same issue here, East Coast of USA...
We're having this issue starting today on our Teams Meeting Room Devices. Is anyone else experiencing this too?
Yes, we experience this problem today.
- Uhm.... Our Lenovo Teams device also has same problem again.
How do we ask to whom ? Is this Zoom system problem ???
- Have you seen this issue again?
Thank you for the zoom status information. I will try it again.
I am relieved to hear that you have same issue. 🙂
- I checked our environment with Lenovo Teams Rooms device again. It works.
The cause of problem was for Zoom issue temporary.
Thanks
Same issue here, we are using a Lenovo Thinksmart with Teams - but the zoom is now just showing a grey screen.
- We are also running into this. We have 20 conference rooms doing the same thing. Polycom was less than helpful, I have a ticket in with Zoom right now to see if they have any guidance.
