Forum Discussion

Brass Contributor

Jun 09, 2021

Solved

Teams Rooms device can not show zoom screen suddenly

We use a Teams Rooms Device(Lenovo) and connect zoom meeting. However suddenly can not show zoom screen. We can use voice and speaker but can not use display. We were able to connect Zoom via Team...

microsoft teams

wamps98
Jun 10, 2021
root101jp
The issue seems to be resolved. Working with Zoom last night they associated this outage with the issue. https://status.zoom.us/incidents/5grgqsmkc822. Testing this morning shows that the link they disabled has fixed our issue.

wamps98

Copper Contributor

Jun 09, 2021

We are also running into this. We have 20 conference rooms doing the same thing. Polycom was less than helpful, I have a ticket in with Zoom right now to see if they have any guidance.