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root101jp's avatar
root101jp
Brass Contributor
Jun 09, 2021
Solved

Teams Rooms device can not show zoom screen suddenly

We use a Teams Rooms Device(Lenovo) and connect zoom meeting. However suddenly can not show zoom screen. We can use voice and speaker but can not use display. We were able to connect Zoom via Team...
microsoft teams
  • wamps98's avatar
    wamps98
    Jun 10, 2021

    root101jp 

    The issue seems to be resolved. Working with Zoom last night they associated this outage with the issue. https://status.zoom.us/incidents/5grgqsmkc822. Testing this morning shows that the link they disabled has fixed our issue. 

root101jp's avatar
root101jp
Brass Contributor
Jun 10, 2021

wamps98 

Thank you for the zoom status information. I will try it again.

AustinRiggs 

I am relieved to hear that you have same issue. 🙂

root101jp's avatar
root101jp
Brass Contributor
Jun 13, 2021
I checked our environment with Lenovo Teams Rooms device again. It works.
The cause of problem was for Zoom issue temporary.
Thanks