Forum Discussion

Brass Contributor

Jun 09, 2021

Solved

Teams Rooms device can not show zoom screen suddenly

We use a Teams Rooms Device(Lenovo) and connect zoom meeting. However suddenly can not show zoom screen. We can use voice and speaker but can not use display. We were able to connect Zoom via Team...

microsoft teams

wamps98
Jun 10, 2021
root101jp
The issue seems to be resolved. Working with Zoom last night they associated this outage with the issue. https://status.zoom.us/incidents/5grgqsmkc822. Testing this morning shows that the link they disabled has fixed our issue.

TheGrahamWalsh

MVP

Jul 07, 2021

Yes, this issue has come back, and Zoom are working on a fix. Seems they keep breaking their Web Join experience. It's nothing to do with the MTR software.

TKWITS

Copper Contributor

Jul 07, 2021

(fr)Agile development at its best. Seems suspicious its happened the first week of the month, two months in a row.
Good thing it happened during a demo of the MTR...

Ilya Bukshteyn
Microsoft
Jul 07, 2021
TKWITS This was an issue acknowledged by Zoom and should now be resolved (by them). It was not MTR specific. The MTR Zoom join (ie. DGJ, Direct Guest Join) is in most ways identical to a Zoom join in a browser on a PC, so will experience the same issues, if any.
- TKWITS
  Copper Contributor
  Jul 07, 2021
  Ilya Bukshteyn, I understand this was a Zoom issue. My comment was about Zooms development, not Teams. None of this information helps that the issue occurred during a live demo for a client. Shame on me for expressing my feelings.
  - Ilya Bukshteyn
    Microsoft
    Jul 07, 2021
    Sorry I didn't mean to imply any shame at all, I was just trying to explain root cause. And really sorry this happened to you during a live demo. We are actively following up with our Zoom colleagues to make sure we do better, on both sides, moving forward.