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jfrobs's avatar
jfrobs
Brass Contributor
Feb 13, 2020
Solved

Teams room with External invitation

I have the project to set up a "Teams" meeting room with a Polycom room equipment that will be certified Teams soon: poly studio X50.

I'm wondering how "Click to join" works when a person receives an invitation from outside the company and the room has not been invited (only the user).

Does the user have to transfer the external Teams invitation to the meeting room email? I don't really understand the Workflow that can be used to make the use of my rooms simple.

 

  • Can you explain more "to send the invitation back to a device."

    When you forward the external invitation to your room account mailbox (that your MTR device uses) it will reply if it did accept the meeting invite or not to the person that scheduled the meeting (the external person in this case).
  • WilliamBonomo's avatar
    WilliamBonomo
    Brass Contributor
    Hey Guys, has anyone got an update on the Join button bug?
    I'm also have an X50 and been requested to allow external invitations.
    • LogitechRallybar's avatar
      LogitechRallybar
      Copper Contributor
      Any luck?
      I am also facing similar issue with teams on Logitech rallybar
      • JE8008's avatar
        JE8008
        Copper Contributor
        Make sure that Set-CalendarProcessing DeleteComments is false otherwise the account will remove all body text of forwarded messages, the result is no join button.. took a while for me to find that one.. by default it is set to true..
  • jfrobs You have probably turned off so that external users can't e-mail to the room accounts mailbox (that is default) so the best way is that an internal user forwards the invite to an room mailbox. Note that the confirmation sent back from the room mailbox will be sent to the organiser (external) of the meeting and not to the one that forwarded the meeting.

    • jfrobs's avatar
      jfrobs
      Brass Contributor

      LinusCansby This is the workflow I had thought of for my users. But I was wondering if it was possible when sending an external invitation to send the invitation back to a device.

      • Can you explain more "to send the invitation back to a device."

        When you forward the external invitation to your room account mailbox (that your MTR device uses) it will reply if it did accept the meeting invite or not to the person that scheduled the meeting (the external person in this case).

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