Forum Discussion
Teams room with External invitation
- Can you explain more "to send the invitation back to a device."
When you forward the external invitation to your room account mailbox (that your MTR device uses) it will reply if it did accept the meeting invite or not to the person that scheduled the meeting (the external person in this case).
jfrobs You have probably turned off so that external users can't e-mail to the room accounts mailbox (that is default) so the best way is that an internal user forwards the invite to an room mailbox. Note that the confirmation sent back from the room mailbox will be sent to the organiser (external) of the meeting and not to the one that forwarded the meeting.
LinusCansby This is the workflow I had thought of for my users. But I was wondering if it was possible when sending an external invitation to send the invitation back to a device.
- Can you explain more "to send the invitation back to a device."
When you forward the external invitation to your room account mailbox (that your MTR device uses) it will reply if it did accept the meeting invite or not to the person that scheduled the meeting (the external person in this case).LinusCansby I am having the same issue with coincidentally the same hardware, PolyX50. I understand that the response "should" go back to the meeting originator but it does not seem to accept and respond to anyone outside our organization, or me as the person who forwarded the request to the room. I have asked our IT guy to confirm the setting on the room's email. He said that he spoke with Microsoft and was told that in order to make a meeting request you either need to be within the organization or be a guest. Can you confirm this or make a suggestion of how to accomplish forwarding an external Teams meeting request to our Teams Room? Your prior post seems to indicate that it is a simple setting to allow external requests. Perhaps a screen shot of the setting that I can share with the IT guy?
