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jfrobs's avatar
jfrobs
Brass Contributor
Feb 13, 2020
Solved

Teams room with External invitation

I have the project to set up a "Teams" meeting room with a Polycom room equipment that will be certified Teams soon: poly studio X50. I'm wondering how "Click to join" works when a person receives a...
meetings
microsoft teams
  • LinusCansby's avatar
    LinusCansby
    Feb 13, 2020
    Can you explain more "to send the invitation back to a device."

    When you forward the external invitation to your room account mailbox (that your MTR device uses) it will reply if it did accept the meeting invite or not to the person that scheduled the meeting (the external person in this case).
jfrobs's avatar
jfrobs
Brass Contributor
Feb 13, 2020

LinusCansby This is the workflow I had thought of for my users. But I was wondering if it was possible when sending an external invitation to send the invitation back to a device.

LinusCansby's avatar
LinusCansby
MVP
Feb 13, 2020
Can you explain more "to send the invitation back to a device."

When you forward the external invitation to your room account mailbox (that your MTR device uses) it will reply if it did accept the meeting invite or not to the person that scheduled the meeting (the external person in this case).
  • pdnielsen's avatar
    pdnielsen
    Copper Contributor
    Jan 14, 2021

    LinusCansby  I am having the same issue with coincidentally the same hardware, PolyX50.   I understand that the response "should" go back to the meeting originator but it does not seem to accept and respond to anyone outside our organization, or me as the person who forwarded the request to the room.   I have asked our IT guy to confirm the setting on the room's email.   He said that he spoke with Microsoft and was told that in order to make a meeting request you either need to be within the organization or be a guest.   Can you confirm this or make a suggestion of how to accomplish forwarding an external Teams meeting request to our Teams Room?   Your prior post seems to indicate that it is a simple setting to allow external requests.  Perhaps a screen shot of the setting that I can share with the IT guy? 

      • j0r93_k's avatar
        j0r93_k
        Copper Contributor
        Mar 17, 2022

        LinusCansby 

        Using Polycom Studio X50 + TC8, I can confirm that the following PS command works :

         

        Set-CalendarProcessing -Identity "MTR_name" -ProcessExternalMeetingMessages $true -DeleteComments $false -DeleteSubject $false

         

        You can then verify the modification of the mailbox properties :

         

        Get-CalendarProcessing -Identity "MTR_name" | Select Identity,ProcessExternalMeetingMessages,DeleteSubject,DeleteComments

         

        And the Join button appears on the TC8.

        I would suggest securising the mailbox : https://www.graham-walsh.com/securing-external-meeting-requests-for-microsoft-teams-rooms/