Forum Discussion
Teams Reporting - Call Queue Agents
Hello, We have recently switched to using Teams for our Auto Attendance and Call Queues. A manager reached out to me for a report or at least a visual for one of her employees. She sees a high nu...
DennisMatl Unfortunately i do not know where to start with that
Sorry to say neither did I. I followed this from Microsoft
https://learn.microsoft.com/en-us/microsoftteams/cqd-power-bi-query-templates
https://learn.microsoft.com/en-us/microsoftteams/cqd-power-bi-query-templates
- yes, have those up and running but 30 day history is terrible.
- Hello, have you evaluated any third party apps that provide 7 yrs storage, Analytics in Realtime? The following is one you may be interested in -www.sierragold.com
