Forum Discussion
Marzy23
Jan 05, 2021Copper Contributor
Teams Notification to Email
I have an issue where a user has what looks like all correct notification/email settings in Teams. Everything is set to Banner and Email the time variable is set to as soon as possible I went ...
PeterRising
Jan 06, 2021MVP
Hi, from your description, this seems to relate to notifications on mobile devices as opposed to desktop? Is this correct please?
There are some links to fixes for issues with Teams on mobile apps in this doc - https://support.microsoft.com/en-gb/office/troubleshoot-notifications-for-teams-mobile-apps-6d125ac2-e440-4fab-8e4c-2227a52d460c - have you already seen these?
- Marzy23Jan 06, 2021Copper Contributor
I would imagine this user is using both, but the problems we are facing at the moment are with the Desktop Application.
- PeterRisingJan 06, 2021MVP
- Marzy23Jan 06, 2021Copper ContributorI went ahead and filed the case and I am working with support now.
If we come to a resolution, I will make sure to post it here in case anyone else ever comes into these issues or is just curious