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NSimpraga's avatar
NSimpraga
Brass Contributor
Jul 16, 2021
Solved

Teams Meeting with conference bridge invite issue

Greetings,

 

I am having an issue with my meetings invites which Teams sends out when I create a meeting.

I've enabled Conference bridge for my user via the Business Voice packet.

When I create a meeting and send the invite, the mail invite sometimes contains the link to join the meeting (actually just the conference bridge number with conference ID), which looks like this:

 

 

But sometimes it doesn't contain the call-in info, looks like this:

 

First I thought it was due to the fact I was inviting external users, they weren't getting the call-in info. But then I tried sending out a few more and sometimes they DO get the call-in info (conf. bridge number & conference ID).

 

What the heck is going on? Why are the mail invites always coming in differently? 

 

  • Hi NSimpraga,

    how long does it have been since you have activated the conference bridge for your user and assigned the license? For me it took about 24+ hours until I was able to schedule my meetings with the additional functionality. I did not encounter this sproadic issue as you, but maybe you just have to wait a few more hours for the backend to get everything together.

    Greets,
    Markus

4 Replies

  • NSimpraga's avatar
    NSimpraga
    Brass Contributor
    Alright, definitely seems like it was a time-related issue. The invites are going through normally now. Thanks!
  • Hi,

    I was working with one of my customer and there is some provisioning issue occurring on the Microsoft Tenant Id which could be causing the issue. Would recommend to check the services on Monday if the issue still persists.

    With Regards,
    Satish U
  • Markus_95's avatar
    Markus_95
    Brass Contributor
    Hi NSimpraga,

    how long does it have been since you have activated the conference bridge for your user and assigned the license? For me it took about 24+ hours until I was able to schedule my meetings with the additional functionality. I did not encounter this sproadic issue as you, but maybe you just have to wait a few more hours for the backend to get everything together.

    Greets,
    Markus
    • NSimpraga's avatar
      NSimpraga
      Brass Contributor
      Yeah, I've enabled it all just today. As I said, it is very sporadic so that is what is confusing me. If it wasn't working at all I would get that it needs some time to propagate everything. But the fact that the SAME "user@gmail.com" is sometimes receiving the full proper invite and sometimes not is baffling me.

      But I'll give it till tomorrow, just to see if it is still happening. Thanks for the answer!

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