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Teams meeting disconnecting every 45 seconds
whilst on Teams meetings, after a time (approx 60mins??), in a meeting I have set up in outlook with the "teams Meeting" button activated, my connection CONTINUALLY cuts out every 45 seconds (exactly??).
The meeting carries on (everyone else is still connected) but I have to rejoin every 45 seconds...
This is completely unacceptable and is now putting my whole project at risk and is extremely disappointing as we have recommended all other parties to use Teams but it now risking the whole project.
Does anyone have any advice??? Hs happened several times now
Many thanks
Dan
Hi Folks
I did a bit more research and spoke to a colleague of mine who's a tech guru, and he reckons it's possibly a VPN issue.
Our secure VPN at work encrypts the signals with high level security and then teams does the same so it might be that the encryptions are causing calls to be unstable.
Switching off the VPN did help with the issue and I notice now that the VPN is the only time when I get it (as far as I can tell).
So I suggest if you have to be on the VPN that's causing your call issues, then use a Teams meeting to host the discussion rather than a call as Teams Meetings are a different thing to Teams calls and are stable and don't boot you off.
Not a solution but that workaround has worked for me for a long time when I've needed it.
Cheers and best wishes
Damien
I have the same issue these 2 days... really annoying!
I didn't have this problem previously, just don't know why it occurs suddently.
Hi win000st and co
I had the same issue too except calls were dropping out after 5 or so seconds for every call.
A couple of things I did to get around it:
1. Right click onto the Teams icon in the icon tray, bottom right of your main screen, and Sign out. Repeat the steps to exit the app and then then search for it and boot it back up and sign back in.
2. If problems persist with the above, I found using a Teams meeting was stable and didn't kick me off.
Good luck folks!
Cheers
Damien
Teams worked fine for half a year when I worked at home. But suddenly these 2 days, something wrong, and my Teams disconnecting every 45 seconds as well. Have you found the solution to fix this?
Thanks
laris
- Hi!
In our company we are having the same issue since Teams client upgrade to version 1.4.00.7174.
Installing a previous version "solves" the issue.
The issue seems to be affecting only some users that work from home.I have been using MS Teams for 3 years now and I have AT&T U-verse. Last year when I started working from home I noticed my VPN connection would drop every few minutes for no specific reason. It became very challenging for me to contribute during our project meetings. I then went to work for another company that was using Webex exclusively and never experienced any connection issues. But recently my company started transitioning to MS Teams. After the app was installed on my laptop my connection issues were back. I cannot be in a 30 mins meeting without being disconnected at least twice. I believe there is something in the app that is causing my router to reset the connection. For now as a workaround I schedule all my meetings in Webex and make sure I kill all the Teams background tasks while I am in a meeting, but this is only temporary as eventually I will no longer have access to Webex. This has been really annoying and I wish Microsoft would investigate and come up with a fix or provide a recommendation for setting up my router.
DanPrimrose We have the same problem.. Not sure if it´s 45 seconds but anywhere between 20-60 seconds..
We have desktops in our conference rooms and several users have expierenced the same issue on diffrent clients.. Fully updated Windows 10 2004, Auto updated Teams clients.. We had the same issues with Skype before migrating to Teams. The problem however come and goes.. Been working fine for a couple of weeks until last friday..
Thanks for that. Whilst that not great for you, I'm glad it's not just me!
And whilst I don't want to tempt fate, my system seems to be running fine now, with no problems at all. I did do a complete install of W10 and then increased the size of my harddrive and whilst I have no idea if that cured it, it seems to be ok now. It's just a bit c**p that it seems to be down to the users to sort out these things rather than MS offering any advice...
Hopefully, it stays that way...
DanPrimrose Hi all. I have a user with the same problem, loosing connection after less than a minute. I am having him try teams without the VPN, waiting for feedback. Re-installing Windows 10 however is not really an option for me as this is a global company and my user is currently abroad.
- Haven’t heard of this! Have you tried joining from another client or device / network etc?
Thanks for replying adam deltinger
In short, no, I haven't tried much else. I need to set all the meetings up, and it's only me that drops out. I don't think its a network issue (although we are all using a lot more at the moment) but the fact that it's really consistent (ie every 45 seconds) makes me think its a software issue. It has happened a few times now
I am using the Teams app (windows 7) so maybe ill try using via a browser and see what happens.
Im not an IT person, but can find my way round most things (eventually) but this is really annoying and I don't need any help looking stupid in these meetings so its not great!!!!!
Isabella280DanPrimrose I am having the same issue. Isabella is my granddaughter doing virtual school. She has used Microsoft Teams from August up until 12 days ago. She can connect to the meeting but it only lasts 1 to 2 min. AT MOST....and she gets sicked off. She also gets a message NO INTERNET. Her teacher usually sees her logging in and tried to let her in the meeting but to no avail. She is doing her work on Clever as usual but cannot attend the meeting. Very frustrating for both of us. Can you recommend anything to remedy this situation? Thank you.
