Forum Discussion
Teams meeting disconnecting every 45 seconds
Hi Folks
I did a bit more research and spoke to a colleague of mine who's a tech guru, and he reckons it's possibly a VPN issue.
Our secure VPN at work encrypts the signals with high level security and then teams does the same so it might be that the encryptions are causing calls to be unstable.
Switching off the VPN did help with the issue and I notice now that the VPN is the only time when I get it (as far as I can tell).
So I suggest if you have to be on the VPN that's causing your call issues, then use a Teams meeting to host the discussion rather than a call as Teams Meetings are a different thing to Teams calls and are stable and don't boot you off.
Not a solution but that workaround has worked for me for a long time when I've needed it.
Cheers and best wishes
Damien
Teams worked fine for half a year when I worked at home. But suddenly these 2 days, something wrong, and my Teams disconnecting every 45 seconds as well. Have you found the solution to fix this?
Thanks
laris
- Hi!
In our company we are having the same issue since Teams client upgrade to version 1.4.00.7174.
Installing a previous version "solves" the issue.
The issue seems to be affecting only some users that work from home.I have been using MS Teams for 3 years now and I have AT&T U-verse. Last year when I started working from home I noticed my VPN connection would drop every few minutes for no specific reason. It became very challenging for me to contribute during our project meetings. I then went to work for another company that was using Webex exclusively and never experienced any connection issues. But recently my company started transitioning to MS Teams. After the app was installed on my laptop my connection issues were back. I cannot be in a 30 mins meeting without being disconnected at least twice. I believe there is something in the app that is causing my router to reset the connection. For now as a workaround I schedule all my meetings in Webex and make sure I kill all the Teams background tasks while I am in a meeting, but this is only temporary as eventually I will no longer have access to Webex. This has been really annoying and I wish Microsoft would investigate and come up with a fix or provide a recommendation for setting up my router.
If you set up your own meetings, I recomend using any other tele-meeting app OTHER THAN Teams. Teams has given issues for years. Not just myself, but the people I need to view my meetings. I was getting kicked off, and so were my attendees. Teams has proven to be garbage.
- thank you so much! install the previous version has no more issue!
