Forum Discussion
Teams meeting disconnecting every 45 seconds
Hi Folks
I did a bit more research and spoke to a colleague of mine who's a tech guru, and he reckons it's possibly a VPN issue.
Our secure VPN at work encrypts the signals with high level security and then teams does the same so it might be that the encryptions are causing calls to be unstable.
Switching off the VPN did help with the issue and I notice now that the VPN is the only time when I get it (as far as I can tell).
So I suggest if you have to be on the VPN that's causing your call issues, then use a Teams meeting to host the discussion rather than a call as Teams Meetings are a different thing to Teams calls and are stable and don't boot you off.
Not a solution but that workaround has worked for me for a long time when I've needed it.
Cheers and best wishes
Damien
DanPrimrose We have the same problem.. Not sure if it´s 45 seconds but anywhere between 20-60 seconds..
We have desktops in our conference rooms and several users have expierenced the same issue on diffrent clients.. Fully updated Windows 10 2004, Auto updated Teams clients.. We had the same issues with Skype before migrating to Teams. The problem however come and goes.. Been working fine for a couple of weeks until last friday..
Thanks for that. Whilst that not great for you, I'm glad it's not just me!
And whilst I don't want to tempt fate, my system seems to be running fine now, with no problems at all. I did do a complete install of W10 and then increased the size of my harddrive and whilst I have no idea if that cured it, it seems to be ok now. It's just a bit c**p that it seems to be down to the users to sort out these things rather than MS offering any advice...
Hopefully, it stays that way...
DanPrimrose Hi all. I have a user with the same problem, loosing connection after less than a minute. I am having him try teams without the VPN, waiting for feedback. Re-installing Windows 10 however is not really an option for me as this is a global company and my user is currently abroad.
DanPrimrose and anyone else having this issue. I do see this as well. I have Windows 10 full updated as well as a fully updated version of Teams. So what you did Dan perhaps won't stay "working"???
It only happens on my main PC, not on my Surface, or my Work PC.
I have many different clients and a couple different companies so I log out/back in to different teams accounts consistently. I've experienced this on two of four of them (not sure if that's related). There's no VPN in my setup.
The only thing I've found that works (temporarily) is to go to Task Manager and kill all of the Teams processes (there's usually somewhere between 5-10 processes). I make sure all of them have been stopped then restart teams. It seems to work for a while after that but, inevitably it happens again after some time.
I am a big Teams fan but this is SUPER ANNOYING!
- The same thing is happening with my granddaughter getting on Teams meetings each morning for virtual school. She has been off now for 12 days. She is getting her work done on Canvas, that works perfectly....but as soon as M. Teams gets involved, she gets kicked off with 1 minute. So frustrating and like you said, SUPER ANNOYING.
- CHECK YOUR VERSION OF TEAMS AND REMOVE ANY STORAGE DEVICES I AM USING TEAMS VERSION 1.4.00.8872 AND HAVE REMOVED EVERYTHING CONNECTED BY USB AND IT SEEMS OK
McroMag
- Hi, i have the same issues but I use the app from android
