Forum Discussion

Jon-Loane's avatar
Jon-Loane
Brass Contributor
Feb 12, 2020
Solved

Teams Join Online button opens browser in stead of desktop application

Whenever a user clicks a "Join Online" button in their Outlook reminder or when a link to a teams channel is clicked in SharePoint, it opens the browser first and not the user's already running insta...
adoption
How-to
microsoft teams
User Interface
ChrisWebbTech's avatar
ChrisWebbTech
MVP
Feb 13, 2020
Check your outlook version numbers. I would think the difference would be there.
LinusCansby's avatar
LinusCansby
MVP
Feb 13, 2020

Actually the computer that opened the Web browser first hadn't been restarted for a long time, I rebooted it and now it works. When i click the link "Join Microsoft Teams meeting" or "Join Teams Meeting" it open Teams directly.

 

The only time the browser is opened first is when I click "Join Online" on the Outlook meeting reminder that pops up.

 

Jon-Loane I'm running Windows 10 with Edge Chronium browser. Latest Outlook and Teams client. Can you test that?

  • ChrisWebbTech's avatar
    ChrisWebbTech
    MVP
    Feb 13, 2020
    Yeah that's why I'm thinking an update of one of those fixed that recently. Hence the reboot since maybe you got an update? Can you post your Outlook and Teams versions so that Jon can compare?
    • LinusCansby's avatar
      LinusCansby
      MVP
      Feb 13, 2020

      Jon-Loane My Outlook version is Outlook for Office 365 MSO (16.0.12430.20172). Teams version 1.3.00.362. Both running in English.

      • Jon-Loane's avatar
        Jon-Loane
        Brass Contributor
        Feb 13, 2020

        LinusCansby 

        When right-clicking my meeting in Outlook and selecting "Join Teams Meeting", the app joins the meeting, no web popup.

         

        When I select the meeting and click "Join Microsoft Teams Meeting" within the body of the meeting, the app joins the meeting, no web popup.

         

        When I click "Join Online" in the event reminder popup, Google Chrome opens a new window/tab and then asks the question mentioned in my OP's screencap.

         

        I did find a regkey for Google Chrome that can be configured to enable a checkbox that will allow the user to select "Don't ask me again", but even then it still opens in the browser.

         

        The regkey for those interested:

        Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Google\Chrome

        Reg_DWORD: ExternalProtocolDialogShowAlwaysOpenCheckbox > 1

         

        Has anyone had the experience where clicking "Join Online" in the Outlook reminder doesn't open the browser?

Resources