Forum Discussion

Brass Contributor

Feb 12, 2020

Solved

Teams Join Online button opens browser in stead of desktop application

Whenever a user clicks a "Join Online" button in their Outlook reminder or when a link to a teams channel is clicked in SharePoint, it opens the browser first and not the user's already running insta...

ChrisWebbTech
Feb 23, 2020
FYI found out Microsoft is working in this. https://microsoftteams.uservoice.com/forums/555103-public/suggestions/32413297-join-meeting-button

Jon-Loane

Brass Contributor

Feb 12, 2020

LinusCansby

Hello Linus,

Thanks for the response and assistance here. Are your two computers logged in with the same user account? If not, are both users in "Teams Only" mode policy?

Thanks,

Jon

LinusCansby

MVP

Feb 13, 2020

Jon-Loane Yes, same account and it is TeamsOnly. I will check some more on this later to see if I can find any difference.

ChrisWebbTech
MVP
Feb 13, 2020
Check your outlook version numbers. I would think the difference would be there.
- LinusCansby
  MVP
  Feb 13, 2020
  Actually the computer that opened the Web browser first hadn't been restarted for a long time, I rebooted it and now it works. When i click the link "Join Microsoft Teams meeting" or "Join Teams Meeting" it open Teams directly.
  
  The only time the browser is opened first is when I click "Join Online" on the Outlook meeting reminder that pops up.
  
  Jon-Loane I'm running Windows 10 with Edge Chronium browser. Latest Outlook and Teams client. Can you test that?
  - ChrisWebbTech
    MVP
    Feb 13, 2020
    Yeah that's why I'm thinking an update of one of those fixed that recently. Hence the reboot since maybe you got an update? Can you post your Outlook and Teams versions so that Jon can compare?